Open Kalimeiro opened 7 months ago
Hello, OK, thank you, I think I need to add extra logging before that ERR= line.
Extra logging added in git master.
thanks i will try and come back when error happen
how can i download latest snapshot build for windows ? do i need to recreate them myself ?
Hello,
You could build it yourself, or wait for my next release, or you can download the one that I just built here:
https://burp.grke.org/downloads/test/burp-win64-installer-3.1.5.exe
Thanks ! when i got the error i come back :)
Hi,
I have the same issue on one specific Windows 10 PC. Both client and server are running Burp version 2.4.0 and I tried your 3.1.5 test build on the problematic client. Unfortunately, I don't see more verbose logs.
2024-07-09 08:58:01 -0400: burp[1577467] Backup started
2024-07-09 08:58:01 -0400: burp[1577467] Client version: 3.1.5
2024-07-09 08:58:01 -0400: burp[1577467] Protocol: 1
2024-07-09 08:58:01 -0400: burp[1577467] Using librsync hash blake2
2024-07-09 08:58:01 -0400: burp[1577467] Client is Windows
2024-07-09 08:58:01 -0400: burp[1577467] WARNING: Client 'client-name' version '3.1.5' does not match server version '2.4.0'. An upgrade is recommended.
2024-07-09 08:58:01 -0400: burp[1577467] Begin phase1 (file system scan)
2024-07-09 08:58:04 -0400: burp[1577467] WARNING: Generate VSS snapshots failed.ERR=L�op�ration a r�ussi.
2024-07-09 08:58:04 -0400: burp[1577467] got error: Problem with VSS
2024-07-09 08:58:13 -0400: burp[1577467] error in phase 1
2024-07-09 08:58:13 -0400: burp[1577467] Backup failed
Is it possible there is something wrong caused by the localization? I notice that both the original issue reporter and me seem to run Windows with french locales. The "error" is saying the operation succeeded, it doesn't make sense.
Log extract from client instead of from the server this time:
2024-07-09 13:28:23: C:\Program Files\Burp\bin\burp.exe[6872] do backup client
2024-07-09 13:28:23: C:\Program Files\Burp\bin\burp.exe[6872] Using librsync hash blake2
2024-07-09 13:28:23: C:\Program Files\Burp\bin\burp.exe[6872] Control handler registered.
2024-07-09 13:28:26: C:\Program Files\Burp\bin\burp.exe[6872] Generate VSS snapshots.
2024-07-09 13:28:26: C:\Program Files\Burp\bin\burp.exe[6872] Driver="VSS Vista", Drive(s)="C"
2024-07-09 13:28:26: C:\Program Files\Burp\bin\burp.exe[6872] Failed PrepareForBackup
2024-07-09 13:28:26: C:\Program Files\Burp\bin\burp.exe[6872] WARNING: Generate VSS snapshots failed.ERR=LÆopÚration a rÚussi.
2024-07-09 13:28:26: C:\Program Files\Burp\bin\burp.exe[6872] Problem with VSS
Sorry to spam, but something I found I forgot to report: rebooting the PC resolve the issue and Burp is able to backup again but only for short time before the issue come back again.
Hello, It sounds like there is something wrong with your PC. Maybe try looking in the Windows event logs?
Hi,
We have a bug, not all times, on a Windows 11 Pro Client and VSS, see partial logs :
The server/client have latest build 3.1.4
The server is on Debian 12 BookWorm.
VSS snapshot failed with an error : operation successfull (in french).