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grokability / jamf2snipe

Import and sync assets from a JAMFPro instance to Snipe-IT asset management.
MIT License
113 stars 55 forks source link

iOS Devices seem to break sync #65

Closed robcraigfl closed 2 years ago

robcraigfl commented 3 years ago

If I have any iOS devices listed in Jamf under "Device" it seems to break the sync with the error:

Check to make sure there's actually a result

    if jsonresponse['total'] == 1:
        return jsonresponse

I have one device in Jamf, iPhone8,1 and there is an Asset Model created with that model name: iPhone8,1.

Any ideas why it breaks and errors out? thanks,

ParadoxGuitarist commented 2 years ago

Sorry it's taking a while to get to this.

There's been a bunch of changes to the Devel branch. Can you clone that one, run it with debug turned on and submit any logs/errors?

ParadoxGuitarist commented 2 years ago

Acutally it's in main now, so if you have issues still, be sure to re-open the issue and include some of the logs when you run with --debug (there will be a lot)

robcraigfl commented 2 years ago

Hi Brian, I think this issue is with personally enrolled iOS devices. Jamf does not collect the serial number of the device if it's a personally enrolled. Is there a way for the script to skip this part so it does not fail?

INFO:root:Processing entry 192 out of 205 - JAMFID: 9 - NAME: iPhone Traceback (most recent call last): File "/home/runner/work/jamf2snipe/jamf2snipe/jamf2snipe", line 703, in snipe = search_snipe_asset(jamf['general']['serial_number']) File "/home/runner/work/jamf2snipe/jamf2snipe/jamf2snipe", line 373, in search_snipe_asset if jsonresponse['total'] == 1: KeyError: 'total' Error: Process completed with exit code 1.

Regards,

On Thu, 10 Feb 2022 at 09:42, Brian Monroe @.***> wrote:

Acutally it's in main now, so if you have issues still, be sure to re-open the issue and include some of the logs when you run with --debug (there will be a lot)

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ParadoxGuitarist commented 2 years ago

I think this is a duplicate of #58 I might be mistaken but I think sn might be a required field?