Define the problem
• Focus on written comprehension before design work.
• Use the 5 whys to get to the root of the problem.
• Clearly articulate the problem and avoid ambiguity.
• Review the problem statement and assess any drift or direction change.
Clearly articulate success criteria
• Define a success criteria for each problem being solved.
• The criteria serves as an objective evaluation of the solution.
• The success criteria should be a guidepost for all work that follows.
Define the problem • Focus on written comprehension before design work. • Use the 5 whys to get to the root of the problem. • Clearly articulate the problem and avoid ambiguity. • Review the problem statement and assess any drift or direction change.
Clearly articulate success criteria • Define a success criteria for each problem being solved. • The criteria serves as an objective evaluation of the solution. • The success criteria should be a guidepost for all work that follows.