Add the contact and user management in order to be able to send a message to any user (without specifying the channel). The sytem will automatically handle channel according to available information about the user. The aim is to contact the final user using either its preferred way or by the best way with fallbacks.
Add the contact and user management in order to be able to send a message to any user (without specifying the channel). The sytem will automatically handle channel according to available information about the user. The aim is to contact the final user using either its preferred way or by the best way with fallbacks.