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gruijter / com.gruijter.powerhour

Homey app to summarize power meters per hour, day and month
GNU General Public License v3.0
10 stars 13 forks source link

App disappears #192

Closed Dome0068 closed 7 months ago

Dome0068 commented 7 months ago

Hello, After Homey v10.2.1 installed, 1 time a day the Power by the Hour APP disappears from installed Apps and all related devices doesn't work. I need every time to reinstall it from App Store. Please help and let me know

gruijter commented 7 months ago

Do you have a HP2016/2019? And did you add a Battery Summerizer? Then make sure to disable the advanved ROI function! This only works on HP2023.

Dome0068 commented 7 months ago

Hi, I have an HPE2023.. Please could you explain me better which is the ROI function to disable. Thank you for your help

gruijter commented 7 months ago

If you have HP2023 there is no issue with Battery ROI. You can try sending an app diagnostics report. Maybe I see something there.

Dome0068 commented 7 months ago

Ok, I have just produced a diagnostic report with ID: 892338a8-3fd6-4f78-8429-4a752984bfa1 but I would to let you know that after app reinstallation the issue is no more present at moment