search

grundleborg / slack-advanced-exporter

A tool for exporting additional data from Slack that is missing from the official data export.
MIT License
95 stars 18 forks source link

NEED SUPPORT - Import Issues #11

Closed manchav closed 2 years ago

manchav commented 5 years ago

We have an issue where we import the data, however the most recent, usually within the last two days, does not import. If we import directly from Slack without the attachments we see the data, just no attachments.

We are using Mattermost 5.7

Thank you,

Manuel

manchav commented 5 years ago

It appears that the issue is soley around the attachments piece. We can import the emails and it works fine, but the fetch-attachments function changes things. This removes all other Public Channels except General and stops the import 3-4 days prior of the import date.

We are really in need to have this work so if someone could help it would be greatly appreciated. We are doing a migration and can't continue until this is fixed.

Thanks, Manuel

grundleborg commented 2 years ago

Closing this rather old issue. If you are trying to do a Mattermost migration and having issues, please contact the Mattermost team directly for support, at https://community.mattermost.com