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guardian / gateway

🕵️🆔👤The platform for authentication at (profile.)theguardian.com
https://profile.theguardian.com
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Move link-expired instructions to footer #2802

Closed nickhartyyy closed 3 months ago

nickhartyyy commented 3 months ago

We recently added instructions to the password-reset email explaining to users what to do if the reset link has expired: https://github.com/guardian/gateway/pull/2799

We now believe there is a risk that users might confuse the two links in the body of the password reset email:

Screenshot illustrating the problem

Screenshot of the password-reset email with instructions for link-expired scenario

The call-to-action and new instructions both feature the words 'reset' and 'password'

This PR aims to remedy any user confusion by moving the instructions to the footer.

github-actions[bot] commented 3 months ago

Deploy build 9655 of identity:identity-gateway to CODE

All deployment options - [Deploy build 9655 of `identity:identity-gateway` to CODE](https://riffraff.gutools.co.uk/deployment/deployAgain?project=identity%3Aidentity-gateway&build=9655&stage=CODE&updateStrategy=MostlyHarmless&action=deploy) - [Deploy parts of build 9655 to CODE by previewing it first](https://riffraff.gutools.co.uk/preview/yaml?project=identity%3Aidentity-gateway&build=9655&stage=CODE&updateStrategy=MostlyHarmless) - [What's on CODE right now?](https://riffraff.gutools.co.uk/deployment/history?projectName=identity%3Aidentity-gateway&stage=CODE)

From guardian/actions-riff-raff.