Finale Hangs

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What steps will reproduce the problem?
1. Install casio driver
2. Keyboard plugged in via USB, open Finale
3. Keyboard hangs on certain notes, doesn't play others

What is the expected output? What do you see instead?
The driver works perfectly with Garageband and Sibelius, but with Finale it
causes the keyboard to hang (even with Finale in the background.) 

What version of the product are you using? On what operating system?
I'm using a Casio Privia PX-575R with OS X 10.5.6 as well as Finale 2006.

Please provide any additional information below.

Original issue reported on code.google.com by nrabins on 18 Jan 2009 at 10:08

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Update: The version of Sibelius noted (Student from a few years ago) worked
perfectly. The new version (5.2.5) does not. It has the same hanging notes and 
input
problems. Help?

Original comment by nrabins on 11 Feb 2009 at 2:03

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Unfortunately, I'm not familiar with the Sibelius suite. However, I'm currently 
downloading a trial version of 
"Sibelius 5" and will report here on how it works with my WK-110.

Original comment by ferland....@gmail.com on 11 Feb 2009 at 2:44

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I was thinking it might be a problem with the Kontact player Sibelius uses, but 
my
efforts with the Demo version yielded the same note hangs. I'm still messing 
around;
I'll let you know if I find a fix. The fact that your code works perfectly with
Garageband and older Sibelius leads me to believe that it's a software problem.

Original comment by nrabins on 11 Feb 2009 at 2:48

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I'm pretty sure I get the same note hangs you describe. If I go slowly in 
single note entry, everything stays ok, 
but if I try to record multiple voices, sometimes notes get muted, stay on or 
even switch instruments from 
keyboard to flute. It it weird.

I use to get a few hang-ups of the whole keyboard with any software and needed 
to reset it, so at first I thought 
it was this kind of issue. But this is really different - it really might be a 
software problem. I unfortunately cannot 
test it with another midi controller.

Original comment by ferland....@gmail.com on 11 Feb 2009 at 2:59

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That's exactly what I've been experiencing (although I haven't got the changing
voices problem, but that makes sense given I've composed choral music thus 
far). I'm
going to call Sibelius today or tomorrow and ask them. If it's a software 
problem,
they might be able to help. It's good to know it's not an isolated problem.

Original comment by nrabins on 11 Feb 2009 at 1:44

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[deleted comment]

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Original comment by ferland....@gmail.com on 24 Mar 2011 at 8:50

• Changed state: Fixed

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I just bought a new Casio PX-130 and have been having this issue while trying 
to enter chords into Finale 2008. Same problems if I am just using the Casio to 
play GPO sounds through Finale. On the attached screenshot, the top staff shows 
what I played on my Casio (entered via my computer keyboard) and the bottom 
staff shows what got entered into Finale. You can see that only one, maybe two 
notes of the chord get entered. If I roll the chord slightly Finale picks up 
all three notes and enters them on the same stem, but it's annoying to have to 
roll every chord in order for it to enter/sound properly through Finale. Has 
anyone actually found a solution to this problem?

Original comment by ctchampa...@gmail.com on 4 Nov 2011 at 10:26

Attachments:

• [MIDI Entry Example.tiff](https://storage.googleapis.com/google-code-attachments/casiousbmididriver/issue-2/comment-8/MIDI Entry Example.tiff)

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I am encountering this problem as well, using Finale 2012 and Mac OS X 10.8.1 
with a Casio WK-8000.  I am getting the "missing notes unless you roll the 
chord slowly" issue as well as the "note hangs on" issue.  It's got to be the 
driver; I never had issues with Finale and my Yamaha keyboard.

Original comment by cjohn...@roland-story.k12.ia.us on 26 Aug 2012 at 10:50

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Does the same thing still happens with other software ? I don't have Finale 
2012, so I cannot really investigate the issue. I can't think of something 
about the driver that could cause this, however. It might have something to do 
with the MIDI USB controller Casio uses. I wish I could help, but I don't have 
access to many controllers or software packages. 

Original comment by francois...@francoisferland.com on 26 Aug 2012 at 11:00

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If you want, you can download a trial version of Finale here: 
http://www.finalemusic.com/Downloads/FreeTrial.aspx

(It happened with Finale 2009 also, for the sake of completeness.)

I tested it just now with GarageBand and Finale both open.  GB seems to work 
okay while Finale seemed to struggle with these issues.

As I read through the C++ code and header files (the ones specific to Casio), I 
didn't see anything out of the ordinary, so I'm afraid I can't make any 
educated guesses about what's going on.  It just seems like the Casio (or the 
driver) isn't sending all of the key down/up messages (or maybe there's too 
much latency involved).

I hope you're able to dig deeper into this.  Thanks for taking the time to make 
the package and to reply.

Original comment by cjohn...@roland-story.k12.ia.us on 26 Aug 2012 at 11:12

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The code is nothing special, it's entirely based on the Apple SDK. What I don't 
get about this issue is if there was missing MIDI messages, they would also be 
missing in other software. 

What could explain it is the fact that Finale is still a 32-bit application, 
which mean it's probably based on the Carbon framework. Maybe it is accessing 
MIDI hardware through older, less supported APIs. I'm not too familiar with 
Apple's history of music APIs on Mac OS X. 

Original comment by francois...@francoisferland.com on 26 Aug 2012 at 11:21