guberm / tortoisegit

Automatically exported from code.google.com/p/tortoisegit
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Crash report does not work with proxy server #1313

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. Crash TortoiseGIT from inside network with proxy server
2. It will try to send information, but unsuccessful.
3.

What is the expected output? What do you see instead?
It should take proxy configuration from the browser and manage to send the 
crash cause anyway.

What version of the product are you using? On what operating system?
TortoiseGIT 1.7.11.3

Please provide any additional information below.

Original issue reported on code.google.com by var...@gmail.com on 6 Aug 2012 at 9:35

GoogleCodeExporter commented 9 years ago
Can you open https://www.crash-server.com/DumpUploader.asmx in Internet 
Explorer?

Original comment by sstrickr...@googlemail.com on 6 Aug 2012 at 5:19

GoogleCodeExporter commented 9 years ago
From the email reply:

Crash uploader uses wininet library which is a part of Internet Explorer (and 
the only reason to use that not good library is preconfigured proxy in IE, in 
other cases libcurl should be much better).
So if Internet Explorer has correct proxy settings crash uploader should work 
also.

Generally if IE can successully open this URL: 
https://www.crash-server.com/DumpUploader.asmx crash uploader also should work 
correctly under this account.

I have tested crash uploader and it correctly works in the network with proxy 
and domain (NTLM) authorization.

There maybe some reasons when wininet (and crash uploader therefore) may not 
work over proxy server:

    There is no Internet Explorer at all
    Proxy server is not configured correctly in Internet Explorer
    Internet Explorer was set to autonomous mode
    Proxy server uses authorization and there was not set up user/password in Internet Explorer (IE asks you about password each time you start it)
    Crash uploader is started from another account (for example Local System or another account specially created to run tgit (some build robots?))

So is https://www.crash-server.com/DumpUploader.asmx succesfully opens in IE 
under the same account as where tgit crashes?

Original comment by ch3co...@gmail.com on 13 Aug 2012 at 9:16

GoogleCodeExporter commented 9 years ago
Here it is working from IE, too.
Please, close that issue right now. I think the problem may be something else 
temporarily. If TortoiseGIT crashes again I'll try to send.

Original comment by var...@gmail.com on 20 Aug 2012 at 3:25

GoogleCodeExporter commented 9 years ago
Thanks for your response.

Original comment by sstrickr...@googlemail.com on 20 Aug 2012 at 3:26