Explorer menu hangs sometimes

GoogleCodeExporter commented 9 years ago

What steps will reproduce the problem?
1. Not exactly sure...
2. Right-click a file in repo
3. Kill TGitCache.exe
4. Right click file again

What is the expected output? What do you see instead?
This is an unhelpful bug I know, but I just noticed a behavior where TGit would 
cause Explorer to hang after I right-clicked a file.  Killing TGitCache and 
right-clicking again seemed to solve the problem.  If this happens again I'll 
try to reply back with more information on exactly what causes this to happen.

What version of TortoiseGit and msysgit are you using? On
what operating system?

Please provide any additional information below.
TortoiseGit 1.7.14.0 
git version 1.7.11.msysgit.1
Windows 7 64-bit build 7601 SP-1

Original issue reported on code.google.com by mtSch...@gmail.com on 24 Oct 2012 at 11:56

GoogleCodeExporter commented 9 years ago

This seems to be the same issue as described here:

http://code.google.com/p/tortoisegit/issues/detail?id=596

We're noticing large delays in opening file properties and hanging file delete 
dialogs until we kill TGitCache.exe.

Original comment by jelle.ra...@gmail.com on 28 Nov 2012 at 12:37

GoogleCodeExporter commented 9 years ago

In TortoiseGit 1.8.5 we're going to add a special debug interface:
You can enable it by setting DebugOutputString to true in TGit Advanced 
Settings. After enabling it, you can see some debug output in DebugView from 
the Sysinternals Suite - this can also help us spotting the cause.

Original comment by ch3co...@gmail.com on 16 Aug 2013 at 3:29

GoogleCodeExporter commented 9 years ago

Issue 1797 has been merged into this issue.

Original comment by ch3co...@gmail.com on 20 Aug 2013 at 2:56

GoogleCodeExporter commented 9 years ago

Related to duplicated issue 1797:
Right clicking still hangs for a long time before showing a popup. (v1.8.5 on 
64bit windows7). Killing TGitCache.exe does not help.

I have enabled DebugOutputString and this is the output from DebugView:

When clicking inside a directory:
[1584] CShellExt::Initialize_Wrap: Shell :: Initialize
[1584] CShellExt::QueryContextMenu_Wrap: Shell :: QueryContextMenu itemStates=17
[1584] CShellExt::GetCommandString_Wrap: verb : Git Clone...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Create repository here...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Clone...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Create repository here...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Create repository here...

When clicking on a directory with a git repo inside:

[1584] CShellExt::Initialize_Wrap: Shell :: Initialize
[3556] InstanceThread: InstanceThread started
[3556] CCachedDirectory::UpdateCurrentStatus: UpdateCurrentStatus E:\somepath 
new:9 old: 9
[1584] CShellExt::QueryContextMenu_Wrap: Shell :: QueryContextMenu 
itemStates=2097461
[1584] CShellExt::GetCommandString_Wrap: verb : Git Sync...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Commit...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Sync...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Commit...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Sync...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Commit...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Sync...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Commit...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Sync...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Commit...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Sync...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Commit...
[1584] CShellExt::GetCommandString_Wrap: verb : Git Commit...
[3556] InstanceThread: Instance thread exited

Original comment by krzywick...@gmail.com on 5 Sep 2013 at 2:23

GoogleCodeExporter commented 9 years ago

Issue 1797 has been merged into this issue.

Original comment by ch3co...@gmail.com on 5 Sep 2013 at 2:26

GoogleCodeExporter commented 9 years ago

@krzywicki: Can you also capture the log with timestamp?
I 've just updated the wiki to tell how to capture Time column with DebugView.
http://code.google.com/p/tortoisegit/wiki/HOWTO_Debug

Original comment by ch3co...@gmail.com on 5 Sep 2013 at 2:45

GoogleCodeExporter commented 9 years ago

Sure, below is the logfile with the timestamps.

Original comment by krzywick...@gmail.com on 5 Sep 2013 at 4:52

Attachments:

tortoisegit.LOG

GoogleCodeExporter commented 9 years ago

First is a right-click in an empty folder (lines 1-7), then a right-click on an 
existing repository (lines 8-125)

Original comment by krzywick...@gmail.com on 5 Sep 2013 at 4:54

GoogleCodeExporter commented 9 years ago

Right click of a non-git file:
XP 32-bit Professional + TortoiseGit-1.8.6.0-32bit.msi does _not_ hang Explorer 
on right click.
Win7 64-bit Home Edition + TortoiseGit-1.8.6.0-64bit.msi _hangs_ on right click.
Git-1.8.4-preview20130916.exe was used (but probably irrelevant to this).

Original comment by rcp...@gmail.com on 3 Dec 2013 at 7:04

GoogleCodeExporter commented 9 years ago

Whats the status of this issue with our latest stable and preview releases?

Original comment by sstrickr...@googlemail.com on 28 May 2014 at 7:53

GoogleCodeExporter commented 9 years ago

Still happens on occasion (mostly for large repositories).  A new behavior is 
that now sometimes the menu will come up and immediately close itself.  The 
behavior is repeated a few times, but I can usually get it without killing 
TGitCache.  I'd say I have to kill it every one in 10 times, and the issue 
happens maybe 1 in 100 times I right-click a repository folder.

Original comment by mtSch...@gmail.com on 28 May 2014 at 10:45

GoogleCodeExporter commented 9 years ago

1.8.8 saw this bug on win8 with cifs volumes originating from server 2012, 
however 1.8.9 appears to have fixed this.

Original comment by msmo...@gmail.com on 23 Jun 2014 at 3:44

GoogleCodeExporter commented 9 years ago

@msmoril: Thanks for your feedback. But I suppose this was another issue (issue 
#2161).

I'm unsure if this issue was originally based on this. So, what's the status of 
this issue?

Original comment by sstrickr...@googlemail.com on 23 Jun 2014 at 3:47

GoogleCodeExporter commented 9 years ago

I'm experiencing this delay with abundance on my computer. The repository I'm 
working with is large. The problem is a large delay (7 sec or so) before 
bringing up the right-click context menu (either in the folder itself or on a 
file). The menu does eventually always come up if I wait long enough. I'm on 
64-bit Win 7.

Original comment by chris.ch...@gmail.com on 13 Oct 2014 at 1:28

GoogleCodeExporter commented 9 years ago

I think I underestimated the delay. It is more like 20 seconds.

Original comment by chris.ch...@gmail.com on 14 Oct 2014 at 12:28

GoogleCodeExporter commented 9 years ago

It would be nice if we could get information about the size of the repository 
and whether tgitcache.exe is busy/running.

It might also help to set the Overlay cache to "Shell" or "Shell Extended".

Original comment by sstrickr...@googlemail.com on 22 Oct 2014 at 6:23

GoogleCodeExporter commented 9 years ago

Issue 1797 has been merged into this issue.

Original comment by ch3co...@gmail.com on 14 Jan 2015 at 2:54

janwilmans commented 5 years ago

still a problem. super annoying, I'm going to have to find an alternative client, because this is making my machine usuable

Stiffner commented 4 years ago

Issue still there for Win10 with Tortoise Git 2.8.0.

It seems to take even longer the every time i click it

MNF commented 2 years ago

May be fixed by https://gitlab.com/tortoisegit/tortoisegit/-/merge_requests/148. Also try to restrict settings to fixed drives only - see https://tortoisegit.org/docs/tortoisegit/tgit-dug-settings.html#tgit-dug-settings-overlay

guberm / tortoisegit

Explorer menu hangs sometimes #1488