Status doesn't change

[javico88]

I have connect my alarm panel to HA but whenever I try to change the status, in the UI panel or with service call, it doesn't change. I have tried to type the code and without it. The logs doesn't show anything. I have turned on DEBUG mode and it show this response:

dic 11 09:16:40 mx hass[3293]: 2023-12-11 09:16:40.040 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] Making request with device_id 3cd6d80be3604bbf, uuid 3cd6d80be3604bbf and idDeviceIndigital l dic 11 09:16:40 mx hass[3293]: 2023-12-11 09:16:40.285 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] -------------- Response-------------- dic 11 09:16:40 mx hass[3293]: 2023-12-11 09:16:40.288 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] {"data":{"xSSt atus":{"status":"D","timestampUpdate":"1702222568542"}}}

[javico88]

Logs are also telling me that it didn't found a services.yaml for the Securitas integration. Is this file needed?

[cantupaz]

I'm getting pretty much the same problem. I'm using a fresh install of v2.4.0.4. I went through the setup process without problems (login, OTP, worked fine)

I am trying to arm the alarm. Nothing happens.

In the logs, I get an error "Unauthorized" As javico88, I get the services,yaml warning.

The securitas app doesn't show any updates either, but it does show regular status checks, so I guess HA is sending and receiving something.

If I can help test/debug something, please let me know.

2023-12-13 11:47:33.796 ERROR (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] Unauthorized 2023-12-13 11:47:54.255 WARNING (SyncWorker_4) [homeassistant.helpers.service] Unable to find services.yaml for the securitas integration 2023-12-13 11:49:07.711 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] Making request with device_id 0b97d36e550f436e, uuid 0b97d36e550f436e and idDeviceIndigitall 2023-12-13 11:49:07.956 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] --------------Response-------------- 2023-12-13 11:49:07.956 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] {"data":{"xSCheckAlarm":{"res":"OK","msg":"Su solicitud ha sido enviada","referenceId":"OWA___0912752720231213114907798__"}}}

2023-12-13 11:49:08.959 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] Making request with device_id 0b97d36e550f436e, uuid 0b97d36e550f436e and idDeviceIndigitall 2023-12-13 11:49:09.051 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] --------------Response-------------- 2023-12-13 11:49:09.051 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] {"data":{"xSCheckAlarmStatus":{"res":"WAIT","msg":"Petición en proceso","status":null,"numinst":null,"protomResponse":null,"protomResponseDate":null}}}

2023-12-13 11:49:10.053 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] Making request with device_id 0b97d36e550f436e, uuid 0b97d36e550f436e and idDeviceIndigitall 2023-12-13 11:49:10.154 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] --------------Response-------------- 2023-12-13 11:49:10.154 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] {"data":{"xSCheckAlarmStatus":{"res":"WAIT","msg":"Petición en proceso","status":null,"numinst":null,"protomResponse":null,"protomResponseDate":null}}}

2023-12-13 11:49:11.156 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] Making request with device_id 0b97d36e550f436e, uuid 0b97d36e550f436e and idDeviceIndigitall 2023-12-13 11:49:11.263 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] --------------Response-------------- 2023-12-13 11:49:11.263 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] {"data":{"xSCheckAlarmStatus":{"res":"WAIT","msg":"Petición en proceso","status":null,"numinst":null,"protomResponse":null,"protomResponseDate":null}}}

2023-12-13 11:49:12.264 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] Making request with device_id 0b97d36e550f436e, uuid 0b97d36e550f436e and idDeviceIndigitall 2023-12-13 11:49:12.363 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] --------------Response-------------- 2023-12-13 11:49:12.363 DEBUG (MainThread) [custom_components.securitas.securitas_direct_new_api.apimanager] {"data":{"xSCheckAlarmStatus":{"res":"OK","msg":"Tu alarma está desconectada","status":"0","numinst":"4611831","protomResponse":"D","protomResponseDate":"2023-12-13 11:49:07.933"}}}

[cantupaz]

@javico88 hey, does your code start with 0? If so, try changing your code to something else.

[javico88]

@javico88 hey, does your code start with 0? If so, try changing your code to something else.

Yes it is, well, I'm going to change and test

[cantupaz]

@guerrerotook Hi, I think you have a bug in the function below. Imagine if the code is "0000" (which was the case in my test). Converting the code string to an int gives 0 and then str(0) gives "0", so "0" will not match "0000"

Commenting the two lines below fixes the problem of this issue for me.

def check_code(self, code=None) -> bool:
    result: bool = False
    #        if isinstance(code, str):
    #            code = int(code)
    if (
        self.client.config.get(CONF_CODE, "") == ""
        or str(self.client.config.get(CONF_CODE, "")) == str(code)
        or self.client.config.get(CONF_CODE, None) is None
    ):
        result = True

    if not self.client.config_entry.data.get(CONF_ENABLE_CODE, True):
        result = True

    return result

[javico88]

I have changed the code to something that doesn't start with 0. Now, I can disarm the alarm but I can't arm it. This is the log: dic 13 14:44:12 mx hass[1158]: 2023-12-13 14:44:12.268 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] Making request with device_id 2e294d83fb934705, uuid 2e294d83fb934705 and idDeviceIndigital l dic 13 14:44:12 mx hass[1158]: 2023-12-13 14:44:12.601 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] -------------- Response-------------- dic 13 14:44:12 mx hass[1158]: 2023-12-13 14:44:12.601 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] {"data":{"xSCh eckAlarm":{"res":"OK","msg":"Su solicitud ha sido enviada","referenceId":"OWA ___2305905820231213154412401__"}}} dic 13 14:44:13 mx hass[1158]: 2023-12-13 14:44:13.604 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] Making request with device_id 2e294d83fb934705, uuid 2e294d83fb934705 and idDeviceIndigital l dic 13 14:44:13 mx hass[1158]: 2023-12-13 14:44:13.733 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] -------------- Response-------------- dic 13 14:44:13 mx hass[1158]: 2023-12-13 14:44:13.733 DEBUG (MainThread) [cu stom_components.securitas.securitas_direct_new_api.apimanager] {"data":{"xSCh eckAlarmStatus":{"res":"OK","msg":"Tu alarma está desconectada","status":"0", "numinst":"4896251","protomResponse":"D","protomResponseDate":"2023-12-13 15: 44:12.580"}}}

[cantupaz]

Weird. It worked for me. What version do you have? I have v2.4.0.4

Worst case, try updating to 2.4.0.4 and try copying this file to your installation (after updating to 2.4.0.4, otherwise I have no idea what could happen if you mix versions!):

https://github.com/cantupaz/securitas-direct-new-api/blob/5ac6421d1baf53c3cd0e018fb42e50d5c3f43197/custom_components/securitas/alarm_control_panel.py

[javico88]

I have reinstalled the integration and it's finally working fine. It seems that it was not enough updating the code in the config. Thank you very much for your help

[cantupaz]

Newer versions of the integration fixed this. Closing as fixed.