Option to create ticket in active/current Sprint

[archashaji1]

Hi,

The Jira - Splunk integration is working fine with this addon. However, currently when I create ticket via this addon, it is found on the backlog. I have to log into Jira to move it to active sprint. It would be convenient if there is a configuration whereby creating a new issue is automatically placed on the current active sprint.

Let me know if it is possible my any means.

Regards, Archa

[guilhemmarchand]

Hi @archashaji1 !

This sounds like a functional thing, I would suspect your JIRA is expecting a certain status or a certain field to be containing the appropriate value for the ticket to be in the "active" sprint.

I would suggest that you check out with JIRA admin what is expected to be set for that to happen? (it might be a custom field for example, or a certain assignee or reporter)

Guilhem

[archashaji1]

Hi,

Thank you for the response.

I believe the custom field sprintId will help me in adding to the active sprint. But I'm not sure how to specify that custom field value in the manual SPL query which I'am using to create ticket

This is the screenshot of how the custom field is structured:

The manual SPL query that I'm trying to use to create ticket in Jira is as follows:

|makeresults | sendalert jira_service_desk param.account="JiraCloud" param.jira_project="SORTest" param.jira_issue_type="Task" param.jira_priority="Low" param.jira_description="From splunk" param.jira_summary="Test ticket" param.jira_labels="Jira" param.jira_assignee="61xxxxxx5" param.jira_reporter="61xxxxxx5" param.jira_customfields = "{\"customfield_10003\": {\"id\": \"4137\"}}" param.jira_customfields_parsing = enabled

Let me know if any more details required.

Much Appreciated, Archa

[guilhemmarchand]

Hi @archashaji1

Have you made any progress on this one?

Guilhem