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guilhemmarchand / TA-jira-service-desk-simple-addon

Atlasian JIRA add-on for Splunk alert actions
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jira creation issue - accountId #163

Open cloutid opened 1 year ago

cloutid commented 1 year ago

Good day, we've just upgraded to Splunk 9.x and we then updated to version 2.0.11 of this addon.

Just now started to realise that I can no longer create jira tickets with an assignee since it's requiring an id which our jira server doesn't use.

error message: HTTP Error=400, content={"errorMessages":[],"errors":{"assignee":"expected Object containing a 'name' property"}}"

i've tried all options available from our jira server; fullname, username and email.

spacepatcher commented 7 months ago

Hey! This should clear things up: https://community.atlassian.com/t5/Jira-Software-questions/JIRA-REST-API-cant-get-account-id-to-create-issue-with-requestor/qaq-p/1759905#:~:text=Account%20IDs%20are%20a%20feature,api%2F2%2Fuser%20endpoint.

As a workaround, I used custom fields to set the assignee name.