Open satya-pavan opened 3 years ago
Hi @satya-pavan
Thank you very much, appreciated.
It seems it could be supported via a specific structure in the JSON payload while the TA does the rest call to create the issue:
As of now it's not supported in the TA, you certainly can give it a try via adding a comment using the jirarest custom command:
With the example from the nodes mentions doc.
I will give it a check, this could be added as an option potentially in the alert action definition.
@satya-pavan
Are you using JIRA Cloud?
I have been looking around the question, as far as I understand a mention can be made by adding a comment to an existing issue (not in the description)
However, it seems to be a thing with the v3 API only, which only Cloud product has, version 2 is on JIRA server currently. Therefore, I couldn't test this as I don't have currently a subscription.
It looks like a simple REST call adding something like:
{
"body": "[~accountid:5d9d467e0d44fc0dca5413e7] <your comment>"
}
Would achieve it, note that you have to use account IDs in any case.
Any thoughts?
@satya-pavan
Are you using JIRA Cloud?
I have been looking around the question, as far as I understand a mention can be made by adding a comment to an existing issue (not in the description)
However, it seems to be a thing with the v3 API only, which only Cloud product has, version 2 is on JIRA server currently. Therefore, I couldn't test this as I don't have currently a subscription.
It looks like a simple REST call adding something like:
{ "body": "[~accountid:5d9d467e0d44fc0dca5413e7] <your comment>" }
Would achieve it, note that you have to use account IDs in any case.
Any thoughts?
Thanks for trying this out Guilhem. At this point, we have 2 challenges, our JIRA is not on cloud and even if it is, getting 'account ids' and loading them to splunk to use it in mentions is not preferable for us.
Hi @satya-pavan What is your latest thinking/outcome about this one?
Hi Guilhem,
Wanted to jump in on this. This feature would be helpful for myself and my team, would this be a possibility in future releases?
Thanks in advance!
Hi @cmtrispl
Understood, I will come back on it once my own backlog has reduced a bit ;-)
Out of curiousity, does something like this work? I was able to verify it works on jira cloud, but I don't have a jira on prem instance set up. I just have it put this variable into the description, and thats enough for it to mention me in the ticket. It appears that at least for jira cloud, the [~accountid:id] syntax just works anywhere, and i wonder if that is also the case for on prem
| eval mention=
[| jirarest account=cybercx_soc target="rest/api/2/user/search?query=username"
| spath
| eval search="\"[".'{}.displayName'."|~accountid:".'{}.accountId'."]\""
| return $search]
Hi Guilhem,
Thanks for a wonderful app. I am wondering if there is a way to
mention or tag
a person in the description of the JIRA issue or in the comments section or in any other field.When I add
'@'
in the summary, its considering'@'
as a string, not converting the following _username to a mention (UI eg:@user
-->tagged_user_name
)