error loginWithPhoneNumber

gurisko / cordova-plugin-accountkit

AccountKit Plugin for Apache Cordova which allows you to add passwordless email and SMS authentication to your app

MIT License

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error loginWithPhoneNumber #24

Closed phonenatural closed 7 years ago

phonenatural commented 7 years ago

hello, i have problem with recieve the sms. The SMS just have ???????????????????????????????????????

I do not have errors in logcat...

help me.

gurisko commented 7 years ago

Could you be more specific about the device, operating system? Snippet and screenshot might help as well.

phonenatural commented 7 years ago

ok,

Device: Samsung galaxy grand neo plus.

O.S : Android 4.4.4

Countrycode: CL / 56

The code is: cod

LogCat: nothing

Img app: 1) this is facebook number in the app: screenshot_2017-04-12-10-02-13

2) success and wait sms with code screenshot_2017-04-12-10-02-31

3) SMS with code , but just have "?" screenshot_2017-04-12-10-02-40

4) minutes later i recieve other sms screenshot_2017-04-12-10-05-43

Also check android to verify the permissions and all are ok

gurisko commented 7 years ago

Oh wow. This is the first time I actually see this happening. Explanation can be found here:

Account Kit uses different kinds of SMS code to make sure you have the best experience. In some cases, however, your mobile carrier or network may not support this code. If you have a Facebook account and have your phone number listed on Facebook, you can choose to receive a notification on Facebook to complete the login process.

This is AccountKit issue and not the issue of this plugin. I am keeping this open for any suggestion of what we can do on the plugin side.

phonenatural commented 7 years ago

ok, thank and keep it open please. Can happen to another

gurisko commented 7 years ago

I don't think we should keep this open only because this can happen to everyone.

What we can do:

Add this as a known issue into README file to make this more visible.
Discuss whether we can catch this issue on the plugin side and throw a specific error back to the webapp

And close this issue after that.

phonenatural commented 7 years ago

OK, you can close the issue, I verify problem and effectively as it says facebook: is a problem of telefony companies. I checked and some companies have the problem and other no.

bye...