Unable to log in

[and7ey]

I used your integration for a while. But it got disconnected. Now I am trying to login, but it doesn't work - Unknown error occurred. The log shows the following data -

2023-12-06 13:49:35.432 ERROR (MainThread) [aiohttp.server] Error handling request
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1155, in _create_direct_connection
hosts = await asyncio.shield(host_resolved)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 874, in _resolve_host
addrs = await self._resolver.resolve(host, port, family=self._family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/resolver.py", line 33, in resolve
infos = await self._loop.getaddrinfo(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/asyncio/base_events.py", line 867, in getaddrinfo
return await self.run_in_executor(
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/socket.py", line 962, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno -3] Try again
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py", line 433, in _handle_request
resp = await request_handler(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/web_app.py", line 504, in _handle
resp = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/web_middlewares.py", line 117, in impl
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 85, in security_filter_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 100, in forwarded_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 28, in request_context_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 80, in ban_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 236, in auth_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 31, in headers_middleware
response = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 148, in handle
result = await handler(request, **request.match_info)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 63, in with_admin
return await func(self, request, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 177, in post
return await super().post(request, flow_id)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 72, in wrapper
result = await method(view, request, data, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 110, in post
result = await self._flow_mgr.async_configure(flow_id, data)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 293, in async_configure
result = await self._async_handle_step(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 389, in _async_handle_step
result: FlowResult = await getattr(flow, method)(user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/hon/config_flow.py", line 60, in async_step_user
if( await hon.async_authorize() == False ):
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/hon/hon.py", line 141, in async_authorize
if await self.async_get_frontdoor_url(0) == 1:
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/hon/hon.py", line 107, in async_get_frontdoor_url
async with self._session.post(
File "/usr/local/lib/python3.11/site-packages/aiohttp/client.py", line 1141, in __aenter__
self._resp = await self._coro
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/client.py", line 536, in _request
conn = await self._connector.connect(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 540, in connect
proto = await self._create_connection(req, traces, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 901, in _create_connection
_, proto = await self._create_direct_connection(req, traces, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1169, in _create_direct_connection
raise ClientConnectorError(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host account2.hon-smarthome.com:443 ssl:default [Try again]

Log in at https://account2.hon-smarthome.com/ works well.

I had the same problem with login some time ago, but I don't remember how I resolved it.

[gvigroux]

Do you still have the issue ?

[and7ey]

Do you still have the issue ?

Sorry, didn't reply in time. Yes, I am having this issue now

[gvigroux]

Ok, are you able to connect to the URL from the server as well ? Do you have a proxy on the server ?