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gvigroux / hon

Support of all Haier, Candy, Hoover appliances integrated in the official hOn mobile app. Direct access to all possible services and parameters
MIT License
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Washing mashine HW 28AMBS/1-S not visible in integration #16

Closed TomasTrzil closed 1 year ago

TomasTrzil commented 1 year ago

Hi, I´ve just bought new washing machine Hoover with hOn (HW 28AMBS/1-S), Integration is installed, I´m logged in with my credentials, but my washing machine is not visible. See: https://i.imgur.com/fymf0yn.png

HA restarted twice, nothing changed.

TomasTrzil commented 1 year ago

HA version Home Assistant 2022.9.0 (running in Docker), log shows:

Logger: homeassistant.components.sensor Source: custom_components/hon/cooler.py:27 Integration: Senzor (documentation, issues) First occurred: 11:00:52 (1 occurrences) Last logged: 11:00:52

Error while setting up hon platform for sensor Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 281, in _async_setup_platform await asyncio.shield(task) File "/config/custom_components/hon/sensor.py", line 121, in async_setup_entry coordinator = HonCoolerCoordinator(hass, hon, appliance) File "/config/custom_components/hon/cooler.py", line 27, in init self._mac = appliance["macAddress"] KeyError: 'macAddress'

eximo84 commented 1 year ago

Same error using Hoover H-Wash 500 HW 411AMC/1-80

Any ideas how we can help get the data?

ndom91 commented 1 year ago

Had this same issue, hOn is not reporting a mac address for one of the devices in your account.

In my case, I still had the default "virtual Wine rack" added in my account, which clearly isn't a physical device I own and so didn't have a mac address. This confused the integration.

Anyway, after removing the virtual wine rack from my account in the hOn app, rebooting HomeAssistant caused it to finally pick up my washing machine successfully.

eximo84 commented 1 year ago

Had this same issue, hOn is not reporting a mac address for one of the devices in your account.

In my case, I still had the default "virtual Wine rack" added in my account, which clearly isn't a physical device I own and so didn't have a mac address. This confused the integration.

Anyway, after removing the virtual wine rack from my account in the hOn app, rebooting HomeAssistant caused it to finally pick up my washing machine successfully.

This worked for me too. Stupid virtual wine cellar.

TomasTrzil commented 1 year ago

Perfect, thank you very much @ndom91 it worked. Really simple solution :-)

gvigroux commented 1 year ago

Everything has been fixed since :)