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hCaptcha / hcaptcha-wordpress-plugin

hCaptcha.com support for Wordpress (Plugin)
GNU General Public License v2.0
80 stars 32 forks source link

Problem with plugin... #321

Closed apachoBR closed 7 months ago

apachoBR commented 8 months ago

Hi!

We sometimes have a problem with the wordpress plugin. In this case it looks like shown on the screen shot. If I use it with a „Ninja Form“ and have two captcha fields at the same page, the second one always looks like that.

It seems, that clearing the browser cache solves it for the moment, but only that…

Do you have an idea?

Thanks!

best regards - Benjamin Bildschirmfoto 2024-02-26 um 13 35 17

kagg-design commented 8 months ago

Hi @apachoBR,

It is not an hCaptcha but a placeholder image. The hCapcha API script should normally replace it. Having it non-replaced means you have JS errors, which block the execution of all other scripts. Please open the browser Dev Tools console, and see JS errors there. They must be fixed to let hCaptcha work correctly.