Time to first response should really be time to first human response

hackclub / slacker

Slacker is an attempt to organize and systematize our developer/customer support use cases into something that is easy to manage and measure, and also is welcoming of newcomers wanting to help participate on projects.

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Time to first response should really be time to first human response #135

Closed grymmy closed 7 months ago

grymmy commented 7 months ago

Right now, it appears as though github response times don't filter out bot activity, resulting in an abnormally fast response time for bot-enabled repos.

faisalsayed10 commented 7 months ago

fixed

grymmy commented 7 months ago

reopening this as I still observe

faisalsayed10 commented 7 months ago

only onboard seems problematic regarding first response time. fixing that with #143