Section 3 | Host Public Profile (which will be visible to Guest)

The Problem:

Currently, Guests lack a method to gather more information about the hosts who have meet their matching criteria and appear in the automatic list of potential hosts.

User Story:

As a Guest, I want to view the profile of the Hosts and have the option to favorite a potential host so that my coordinator can start my matching process with them.

High-Level Approach:

Host profile page will be a place to fill out information hosts can share with guests. The page should also contain options like edit and save.

Solution Alignment

Considerations

Anticipate that users will be using desktop, tablet, mobile devices --> use responsive design

Goals & Success

Success is if a Host can complete their Profile, with the permission to edit and submit it.

Metrics

Number of profiles completed vs the number of profiles started. Average time taken to complete each profile

Key Features:

Open paragraph for profile with question from Host profile text Link - see page 11
Save button to save the profile and exit
Autosave feature (nice to have, quick feedback from eng is that this should be possible, would need to identify events that trigger autosave eg changing a radio button selection)
Ability to see the same saved profile after logging in if the user clicked save application button before exiting
Ability to edit the profile multiple times before completing it.
Ability to preview the draft before submitting the profile.
Button to submit the final profile.
Ability to edit the profile if requested by the coordinator.
The profile should have include these additional details about the host Language Proficiency (Bilingual/Multilingual) Smoking Habits (Smoker/Non-Smoker) Drinking Habits (Drinker/Non-Drinker) Substance Use (User/Non-User) Mental Illness (Sufferer/Non-Sufferer) Pets

Acceptance Criteria:

Host Profile should unlock once the Host Application form has been submitted
A Host should be able to edit the profile even after the submission.
Hosts should see an error if they attempt to save a Profile that is empty
Hosts should be able to fill the Profile in multiple sessions by saving the Profile using a save button on the page (The save button will add all the filled questions into the database for this particular guest)
Hosts should be able to see a preview of the profile before the final submission.
Hosts should be able to see pre-filled text for any sections that were saved at any point. If a Host is logged in and has exited before submitting the Profile, they should be able to continue the Profile from the dashboard page under the profile section.
Hosts should be able to submit the Profile which will lock the Profile and send it for review to the coordinator.
Host profile should not be visible to the Guests until the host profile is completed and accepted
Once the Host has submitted the Profile, they should see the Profile status as pending review on the dashboard page.
If a coordinator finds any issues with the Profile:
- The Host should see a Edit requested status on the application tab of the dashboard and would receive an email/call from the coordinator on what needs to be edited
- Profile should be unlocked for the Host to edit it
- Host should be able to resubmit the Profile for review
- Host should see completed status on the Profile once it has been approved by the coordinator, and be able to click into their profile at any point from the dashboard Profile section, or via navigation for the user profile
- Once Host application and profile have been approved, the matching section should unlock

Future Consideration:

Ability to add photos pending discussion with SPY and other host home programs Host profile text Link - see page 11

Design

[ ] Review existing designs on Figma Link to Figma
[ ] Edit existing designs as needed
[ ] Designs are edited and ready for engineering. Link to the Figma: (share Figma link here when ready)

Team Reviews:

Product - Design - Engineering -

Open Questions:

Customer open question: should paragraph answers have a minimum character count?

hackforla / HomeUniteUs