HUU: Design Agenda and Meeting Minutes

[lola3736]

Agenda and Minutes 2024-08-19

Prework

Roll Call

• [x] Jiehong
• [x] Amy
• [x] Jon
• [ ] Priyanka
• [x] Nihan
• [x] Nicci
• [x] Ariel
• [x] Lola
• [ ] Sarah

Recurring items:

• [ ] review any issues that are in the new issue approval column
• [ ] Accountability and Support Check
  • [ ] Review assignments for each Designer
    • [ ] [Jiehong]
    • [ ] [Jon]
    • [ ] [Amy]
    • [ ] [Priyanka]
    • [ ] [Nicci]
    • [ ] [Nihan]
  • [ ] finish adding labels to the issue that are still missing them (see audit links above)

New Items and Items from Previous Meeting

• [x] Onboarding
  • [x] Confirm Figma Access
  • [x] Confirm team roster completion
  • [x] Confirm GitHub access
  • [ ] Confirm meeting invite - CoP Design
• [ ] Persona Assignment
  • [ ] Coordinator
    • [ ] Lead TBD
    • [ ] Designer TBD
  • [ ] Guest
    • [x] Jon Ilaw (Lead Designer)
    • [ ] Designer TBD
  • [ ] Host
    • [x] Jiehong Chen (Lead)
    • [ ] Designer TBD
  • [ ] Research
    • [x] Nicci (Lead)
    • [ ] Designer TBD
• [x] Propose to change meeting, current Wednesday meeting conflicts with Design CoP
• [x] Project Overview (Ariel)
• [x] Accessing Figma (Ariel)
• [X] Design status (Jiehong)

Actions taken or notes about stuff from the meeting:

• Team agreed to move team meeting to Monday 6pm PDT
• Amy Li - Host Persona

New Task Items

[lola3736]

Agenda and Minutes 2024-08-26

Prework

Roll Call

• [x] Jiehong
• [x] Amy
• [x] Jon
• [x] Priyanka
• [x] Nihan
• [x] Nicci
• [x] Ariel
• [x] Lola
• [x] Sarah
• [x] Kiyingi
• [x] Jazmyne

Team Structure and Meeting Agenda

• Design and Research Team Lead - Nicci
• Design Team Coordinator - Jiehong
  • Coordinator
  • Priyanka (Lead)
  • Nihan (Designer)
  • Guest
  • Jon (Lead)
  • Sarah (Designer)
  • Host
  • Jiehong (Lead)
  • Amy (Designer)

Recurring items:

• Best Practice - September 9th (Nicci)
• Persona Update
  • [ ] review any issues that are in the new issue approval column
    • [ ] Jiehong
    • [ ] Jon
    • [ ] Amy
    • [ ] Priyanka
    • [ ] Sarah
    • [ ] Nihan
• Persona Breakout Session

  New Items and Items from Previous Meeting

Actions taken or notes about stuff from the meeting:

• Team to review available documentations relating to their assigned personas

  New Task Items

[lola3736]

Agenda and Minutes 2024-09-12

Prework

Roll Call

• [x] Jiehong
• [x] Amy
• [ ] Jon
• [x] Priyanka
• [x] Nihan
• [x] Nicci
• [x] Lola
• [ ] Sarah
• [ ] Jazmyne

Recurring items:

• [x] Best Practice
• [x] Figma - Cleanup, Structure & Setup
  • [ ] review any issues that are in the new issue approval column
    • [ ] Jiehong
    • [ ] Jon
    • [ ] Amy
    • [ ] Priyanka
    • [ ] Sarah
    • [ ] Nihan
• Persona Breakout Session

  New Items and Items from Previous Meeting

Actions taken or notes about stuff from the meeting:

• Team to review available documentations relating to their assigned personas

  New Task Items

[lola3736]

Agenda and Minutes 2024-09-16

Prework

Roll Call

• [x] Jiehong
• [x] Amy
• [x] Jon
• [ ] Priyanka
• [x] Nihan
• [x] Nicci
• [x] Lola
• [ ] Sarah
• [x] Jazmyne
• [x] Jasmine (optional)
• [ ] Jasika (optional)

Recurring items:

• [x] Recruiting
  • [x] 1 UX/UI Designer
  • [x] 3 UX Researcher
• [x] Persona Wireframe Review and Feedback
  • [x] Coordinator
  • [x] Guest
  • [ ] Host

Next Steps

• Team to member to incorporate feedback from wireframe review

[lola3736]

Agenda and Minutes 2024-09-23

Prework

Roll Call

• [x] Jiehong
• [x] Amy
• [x] Jon
• [ ] Priyanka
• [x] Nihan
• [x] Nicci
• [x] Lola
• [x] Jazmyne
• [x] Jasmine (optional)
• [ ] Jasika (optional)

Recurring items:

• [x] Team update
  • [x] New team member - Jaime Cucalon
  • [ ] Sarah Kwok - taking a pause
  • [ ] Recruiting
  • [ ] 3 UX Researcher
• [x] Project Update
• [x] Persona Wireframe Review and Discussion
  • [x] Coordinator
  • [x] Guest
  • [ ] Host

New Items

Sample design

• Uber

https://github.com/user-attachments/assets/378d906e-868a-40a6-a7ea-2b0b369cc3aa

• Guest Questionnaire
  • Host Questionnaire - Confirm
  • Guest Questionnaire - Confirm
  • Host FAQ

Next Steps

• Team member to incorporate feedback and update wireframe accordingly

[lola3736]

Agenda and Minutes 2024-09-30

Prework

Roll Call

• [x] Jiehong
• [x] Amy
• [x] Jon
• [x] Priyanka
• [x] Nihan
• [x] Nicci
• [x] Lola
• [x] Jazmyne
• [x] Jasmine (optional)
• [ ] Jasika (optional)

Recurring items:

• [x] Team update
  • [x] New team member
    • [x] Jaime Cucalon - Design System
    • [x] Sam Seyler - Researcher
  • [x] Sarah Kwok - taking a pause
  • [x] Recruiting
  • [x] 3 UX Researcher
  • [x] 1 Designer
• [ ] Best Practice - User Flows
  • [ ] What is it?
  • [ ] Why is it needed?
  • [ ] How to design?
• [ ] Project Update
  • [ ] Persona Wireframe Review and Discussion
    • [ ] Coordinator
    • [ ] Guest
    • [ ] Host

[lola3736]

Agenda and Minutes 2024-10-21

Recurring items:

• [x] Project Status
• [x] New team member
  • [x] Michael Gruen - Lead Design Direction (Host and Guest)
  • [x] Julia Echevarria - Host
• [x] Project Update
  • [x] Persona Wireframe Review and Discussion
    • [x] Coordinator
    • [x] Guest
    • [ ] Host

      Summary Meeting Notes

      Meeting Purpose

  • Collaborate on design approaches for the Home Unite Us project, focusing on the guest profile creation flow.

    Key Takeaways

• Multiple design concepts presented for guest profile creation, including circular/gamified and card-based layouts
• Team discussing balance between engaging design and appropriate tone for young adults in serious situations
• Responsiveness and scalability concerns raised for some design approaches
• Next steps involve refining designs to show 3 options to stakeholder Bonnie, addressing cognitive load and information hierarchy

  Topics

  • Current Design Iterations
  • John presented circular/gamified layout with side navigation
  • Michael showcased card-based grid layout with progress indicators
  • Both designs aim to make profile creation process more engaging and less overwhelming
  • Team debated merits of each approach, considering cognitive load, scalability, and appropriate tone
• Design Feedback and Iterations
  • Concerns raised about cognitive load with text-heavy card designs
  • Suggestions to reduce description text and focus on clear status indicators
  • Discussion on including estimated completion times for sections
  • Proposal to create versions with and without detailed information to compare
• Responsiveness and Scalability
  • Questions raised about how designs will adapt to different screen sizes
  • Concern about potential issues with right-aligned elements on wide screens
  • Need to consider how designs will accommodate variable numbers of profile sections
• Progress Visualization
  • Explored ideas for gamified progress indicators (e.g., house illustration filling in)
  • Discussed discrete vs. continuous progress bar representations
  • Considered how to make progress clear without being infantilizing

    Next Steps

  • John and Michael to refine and combine efforts on 3 design options
  • Prepare interactive prototypes demonstrating key interactions
  • Julia to explore host profile design adaptations
  • Team to consider showing design system progress in future meetings
  • Prepare for design review with Bonnie next Tuesday

  • Keep in mind December break - aim to make significant progress in November

    Roll Call

• [ ] Jiehong Chen
• [x] Amy Li
• [x] Jon IIaw
• [x] Priyanka Gupta
• [x] Nihan Durmaz
• [x] Nicci Van
• [x] Lola Sarumi
• [ ] Jazmyne Newman (Optional Researcher)
• [x] Sam Seyler (Optional - Researcher)
• [x] Jaime Cucalon
• [x] Michael Gruen
• [x] Julia Echevarria
• [ ] Jasmine Guraya (Optional Product)
• [ ] Jasika Kalra (Optional Product)

[lola3736]

Agenda and Minutes 2024-10-28

Recurring items:

• [x] Project Status
• [x] Project Update
  • [x] Persona Wireframe Review, high fidelity and Discussion
    • [x] Coordinator
    • [x] Guest
    • [x] Host

      Summary Meeting Notes

      Meeting Purpose

• Review design progress on HUU profile overview screens and prepare for presentation to Bonnie

  Key Takeaways

  • Multiple design concepts explored for profile overview screen, including house-building and scene-revealing illustrations
  • Team aligned on showing Bonnie several card design options tomorrow
  • Accessibility considerations raised around hover states and screen reader compatibility
  • Need to standardize card designs across concepts for consistency and development efficiency

    Topics

    Guest Profile Overview Designs

  • John presented house-building illustration concept with progress bar and card designs
  • Michael showed house construction illustration with detailed progress indicators and card variants
  • Julia demonstrated scene-revealing house illustration with hover state cards
  • Jiehong presented simpler icon-based designs with progress bars

    Design Feedback

  • Team generally positive about illustration concepts, but noted host profiles should continue to fine tune the design to reflect host's objective
  • Concerns raised about hover state accessibility, especially on mobile
  • Suggestions to standardize card designs across concepts for consistency
  • Discussion on including progress indicators (e.g. "2 of 11 complete") for accessibility

    Presentation to Bonnie

  • Team will show Bonnie multiple card design options tomorrow
  • Focus on addressing Bonnie's previous feedback rather than presenting full wireframes
  • Presentation may take up to an hour with multiple design options

    Coordinator Team Update

• Priyanka unable to join due to connection issues, but will be ready to present tomorrow
  • Coordinator team will have a separate smaller meeting with Bonnie to review their designs

    Next Steps

  • Create standardized card design options across concepts
  • Prepare consolidated presentation of design options for Bonnie tomorrow
  • Address accessibility concerns, especially around hover states
  • Create issue in project management tool for tracking Bonnie's feedback
  • Schedule follow-up to review Jiehong's designs in more detail next week
  • Continue refining wireframes and user flows after Bonnie's feedback

    Action Items

  • [x] Update guest profile overview wireframes incorporating Bonnie's feedback and team suggestions - Jon Ilaw
  • [x] Refine host profile overview design, focusing on illustration concept and card design - Michael Gruen
  • [ ] Compile and organize all profile overview design versions for presentation to Bonnie - Nicci Van
  • [ ] Revise host profile overview design, addressing accessibility concerns for hover states on mobile - Julia Echevarria
  • [x] Prepare simplified version of host profile overview design for presentation to Bonnie - Jiehong Chen

  • [ ] Create issue in project management tool for tracking host profile overview feedback from Bonnie - Lola Sarumi

    Roll Call

• [x] Jiehong Chen
• [x] Amy Li
• [x] Jon IIaw
• [ ] Priyanka Gupta
• [x] Nihan Durmaz
• [x] Nicci Van
• [x] Lola Sarumi
• [x] Jazmyne Newman (Optional Researcher)
• [x] Sam Seyler (Optional - Researcher)
• [x] Jaime Cucalon
• [x] Michael Gruen
• [x] Julia Echevarria
• [ ] Jasmine Guraya (Optional Product)
• [x] Jasika Kalra (Optional Product)

[lola3736]

Agenda and Minutes 2024-11-04

Recurring items:

• [ ] Project Status
  • [x] October Goals
  • [x] Draft Features List available for feedback
  • [x] Guest / Host HiFi Wayforward
  • [ ] Status of action items from previous meeting
• [ ] Project Update
  • [ ] Persona Wireframe Review, HiFi and Discussion
    • [ ] Coordinator
    • [ ] Guest
    • [ ] Host

      Summary Meeting Notes

  • Meeting Purpose
  • Review October goals, discuss design direction for guest and host experiences, and outline new workflow processes for the HUU Design Team.

    Key Takeaways

  • Design direction for guest/host experiences finalized: same design except for illustrations, using straight-line buttons for scalability
  • New streamlined process: internal design explorations, limited options presented to leadership, early developer involvement
  • Ambitious target: prototype for entire experience by June next year (rough estimate)
  • Team to review and provide feedback on product features list, focusing on sections 1 and 2

    Topics

    October Goals Review

  • User flow for guest and host nearly complete
  • Coordinator wireframe finalized, pending feedback for improvements
  • Research goals to be discussed on Wednesday

    Product Features List Review

  • PM team created list of features for sections 1-3
  • Design team to provide feedback, especially on sections 1 and 2
  • Feedback requested before Thanksgiving
  • Comments should be added directly in the document for easy collaboration

    Design Direction for Guest and Host Experiences

  • Same design for both, except for illustrations in profile overview page
  • Straight-line buttons chosen for easy scalability across devices
  • Potential confusion about button placement (right vs. bottom) to be clarified with Bonnie
  • Host version to have more mature illustrations

    New Design Process and Workflow

  • Design explorations to be discussed internally on Mondays
  • Max 2-3 options to be presented to leadership
  • No more showing multiple design explorations to entire team
  • Decisions and rationale to be documented in GitHub wiki
  • Early developer involvement for feasibility feedback
  • Clear boundaries set for what will be shown in meetings

    Brand Guidelines

  • Bonnie mentioned a brand guide; team to follow up on its application
  • May impact design system and visual design

    Timeline and Expectations

  • Rough target: prototype for entire experience by June next year
  • Team cautiously optimistic but acknowledges it's an ambitious goal
  • Additional developers expected to join in January

    Next Steps

  • Review and comment on product features list, focusing on sections 1 and 2
  • Clarify button placement decision with Bonnie
  • Document new design process and present on Thursday
  • Incorporate early developer feedback in design workflow
  • Follow up on brand guide mentioned by Bonnie and its implications
  • Michael to schedule one-on-one meeting with Bonnie
  • Continue work on respective areas (guest, host, design system) in breakout sessions

    Action Items

  • [x] Confirm button placement details with Bonnie on Thu; send to Nicki - Lola Sarumi
  • [ ] Document design decisions & future improvement options - Nicci Van
  • [ ] Document design decisions in GitHub wiki - Michael Gruen
  • [ ] Document & present new design process workflow on Thu - Lola Sarumi

---

Roll Call

• [x] Jiehong Chen
• [x] Amy Li
• [x] Jon IIaw
• [x] Priyanka Gupta
• [x] Nihan Durmaz
• [x] Nicci Van
• [x] Lola Sarumi
• [ ] Jazmyne Newman (Optional Researcher)
• [ ] Sam Seyler (Optional - Researcher)
• [x] Jaime Cucalon
• [x] Michael Gruen
• [x] Julia Echevarria
• [ ] Jasmine Guraya (Optional Product)
• [ ] Jasika Kalra (Optional Product)

[lola3736]

Agenda and Minutes 2024-11-11

Recurring items:

• [ ] Project Status
  • [ ] October Goals
  • [ ] Draft Features List available for feedback
  • [ ] Confirmed Guest / Host HiFi Wayforward
  • [ ] Status of action items from previous meeting
• [ ] Proposal to change weekly Design Team meeting from 6:30pm to 6:00pm
• [ ] Project Update
  • [ ] Persona Wireframe Review, HiFi and Discussion
    • [ ] Coordinator
    • [ ] Guest
    • [ ] Host

      Summary Meeting Notes / Minutes

      November meeting plans

  • The team discussed plans for the November meetings, noting that the next few weeks will be short due to the Thanksgiving holiday.
  • They agreed to focus on wrapping up October goals and providing feedback on the draft features list shared the previous week.

    Finalizing guest and host designs @ 7:43

  • Lola reviewed the final Figma design for the guest and host profiles that Bonnie wants the team to move forward with.
  • The team agreed to have a breakout session with Bonnie to clarify her expectations around the "mature" design direction.

    Requesting brand guidelines

• Michael raised the need for the team to understand Bonnie's brand guidelines, as that will be critical for informing the design work.
• The team agreed to follow up with Bonnie to get clarity on the brand guidelines.

  Improving the profile submission flow

• Julia and Michael discussed potential ways to streamline the profile submission review flow, such as using drawers instead of modals to edit sections, and using iconography instead of text-based buttons for actions like adding/deleting photos.

  Involving developers earlier in the design process

  • Lola mentioned a plan to have developers join the design team's breakout sessions more regularly, to get their input and alignment earlier in the design process.

    Next steps and meeting cadence

  • The team confirmed the meeting time will shift to 6pm PT starting next week.

  • They also discussed plans for the upcoming all-team meeting and the potential need to meet during Thanksgiving week.

    Roll Call

• [ ] Jiehong Chen
• [x] Amy Li
• [x] Jon IIaw
• [x] Priyanka Gupta
• [x] Nihan Durmaz
• [ ] Nicci Van
• [x] Lola Sarumi
• [ ] Jazmyne Newman (Optional Researcher)
• [x] Sam Seyler (Optional - Researcher)
• [x] Jaime Cucalon
• [x] Michael Gruen
• [x] Julia Echevarria
• [ ] Jasmine Guraya (Optional Product)
• [ ] Jasika Kalra (Optional Product)

[lola3736]

Agenda and Minutes 2024-11-18

Recurring items:

• [ ] Project Status
• [x] Research - present persona research results
• [ ] Project Update
  • [ ] Persona Wireframe Review, HiFi and Discussion
    • [x] Coordinator
    • [ ] Guest
    • [x] Host

      Summary Meeting Notes / Minutes

• Meeting Purpose
  • Review research findings on host home programs and discuss design options for profile submission review page.

    Key Takeaways

  • Secondary research revealed two types of host home matching: stranger and kinship
  • Personas developed for guests, hosts, and coordinators based on research findings
  • Team debating design options for profile submission review page, leaning towards returning to original input screen for edits

    Topics

    Research Findings on Host Home Programs

  • Two matching models identified: stranger matching and kinship matching
  • Kinship matching keeps youth within existing support networks
  • Host demographics differ between stranger and kinship matches
  • Age range for youth in host homes often 16-24, but some programs accept ages 12-13
  • Youth prefer hosts with similar cultural backgrounds or shared experiences

    Personas Developed

  • Five personas created: two guests, two hosts, one coordinator
  • Cody (minor guest): Represents rural population, longer stays, focus on finishing high school
  • Amalia (young adult guest): Represents renters, focus on job stability and education
  • Colin (coordinator): Manages ~15 host homes, balances kinship and stranger matching
  • Susan (stranger host): Needs training on supporting youth, white privilege awareness
  • Fiona (kinship host): Faces financial barriers, emphasis on keeping youth in community

    Design Options for Profile Submission Review

  • Three options discussed: inline editing, modal editing, and returning to original input screen
  • Team leaning towards returning to original input screen for simplicity and familiarity
  • Concerns raised about accessibility issues with modals
  • Suggestion to present options to PMs for feedback

    Coordinator Workflow Considerations

  • Discussion on granular approval process for different sections of guest/host profiles
  • Debate on cognitive load for coordinators reviewing multiple profiles

    Next Steps

  • Present design options for profile submission review to PMs, including team's preference
  • Combine guest and host teams for collaborative session in next meeting
  • Review Bonnie's feedback on wireframes, particularly regarding skip button
  • Update profile overview page to match John's design for consistency

    Action Items

  • [ ] Create 3rd mockup - edit option returning to original input screen - Julia Echevarria
  • [ ] Present 3 profile review page design options to PMs in tmrw breakout, incl. team preference & rationale - Jon Ilaw, Julia Echevarria, Jiehong Chen
  • [ ] Update profile review page design to match John's design for consistency - Julia Echevarria

  • [ ] Show team Bonnie's wireframe feedback (incl. skip button) tmrw - Nicci Van

    Roll Call

• [x] Jiehong Chen
• [x] Amy Li
• [x] Jon IIaw
• [x] Priyanka Gupta
• [x] Nihan Durmaz
• [x] Nicci Van
• [x] Lola Sarumi
• [x] Jazmyne Newman (Optional Researcher)
• [x] Sam Seyler (Optional - Researcher)
• [ ] Jaime Cucalon
• [x] Michael Gruen
• [x] Julia Echevarria
• [ ] Jasmine Guraya (Optional Product)
• [ ] Jasika Kalra (Optional Product)

[lola3736]

Agenda and Minutes 2024-11-25

Recurring items:

• [ ] Project Status
• [ ] Review action items from previous meetings
• [ ] Project Update
  • [ ] Persona Wireframe Review, HiFi and Discussion
    • [ ] Coordinator
    • [ ] Guest
    • [ ] Host

---

Roll Call

• [ ] Jiehong Chen
• [ ] Amy Li
• [ ] Jon IIaw
• [ ] Priyanka Gupta
• [ ] Nihan Durmaz
• [ ] Nicci Van
• [ ] Lola Sarumi
• [ ] Jazmyne Newman (Optional Researcher)
• [ ] Sam Seyler (Optional - Researcher)
• [ ] Jaime Cucalon
• [ ] Michael Gruen
• [ ] Julia Echevarria
• [ ] Jasmine Guraya (Optional Product)
• [ ] Jasika Kalra (Optional Product)