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hackforla / HomeUniteUs

We're working with community non-profits who have a Host Home or empty bedrooms initiative to develop a workflow management tool to make the process scalable (across all providers), reduce institutional bias, and effectively capture data.
https://homeunite.us/
GNU General Public License v2.0
39 stars 21 forks source link

Persona Case Manager #792

Open jasika-ai opened 2 months ago

jasika-ai commented 2 months ago

Problem:

Currently the guest are being onboarded and managed by the coordinator but post MVP we need to revisit the handbook and hash out the details for the 'case manager'

User Story:

I want an automated system so that I can efficiently onboard a guest on the platform, track important case details, and reduce manual administrative tasks, allowing me to focus more on providing personalized support to the guest.

Acceptance Criteria:

jasika-ai commented 2 months ago

The PM and Engineering teams have decided to defer this persona until post-MVP, as these responsibilities are currently being partially handled by the 'Coordinator.' Additionally, the Engineering team believes the potential system change involves role-based access settings, which can be adjusted or revisited after the MVP, as it's manageable within the current AWS configuration.