Gather resources for doing interviews with children and youth

[Olivia-Chiong]

Overview

We need to gather resources for doing interviews with children and youth so we can create a training/checklist guides for interviewers.

Action Items

• [x] Put an ask out on Hack for LA to ask if anyone has any experience
• [ ] Gather resources from Google
• [ ] Create training/checklist guide

Resources/Instructions

[Olivia-Chiong]

Notes from meeting on 6/2/2021

• Consider having a consent form for parent and child (CYA)
• For screener: suggest asking general questions first (zip code) before getting to personal stuff (age, pronouns)
• For the interview section: Suggest showing at least a little something — a draft website, a book you’re trying to turn into a resource, etc. — so that folks understand why you’re asking these questions. Show your stuff before asking everything from someone else.
• If in person, bring snacks.
• Create an icebreaker and include ways to make them feel like they're a part of the process and not just a source of information
• Build trust from the get go
• Have the interview flow like a normal conversation
• It might also help to start with “easier” questions before asking something like hackforla/product-management#12, as far as arc of interview and relationship building.
• Bring with "I don't care what you did, you don't have to share anything you don't want to"
• Consider changing some open ended questions to sliding scale ratings Example - What languages do you speak (agree/disagree) English is first language - using sliding scale
• 3rd grade reading level is ideal
• Consider drafting a "commitment" guide where they know what to expect from the interviewers, and they know what is expected from them so they can feel safe (not to have them read, but to go over with them verbally)
• Kids have hard time talking about anything emotional, they may not know how to verbalize their feelings. Have them draw pictures and write about what they are drawing. We can take notes about the drawings.
• Consider including question - What their best advice they got was and why it was so helpful.

For interviewers, be aware of

• The way you are talking
• The body language
• Trauma informed facilitation - https://github.com/hackforla/knowledgebase-content/issues/111