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hackforla / expunge-assist

Expunge Assist is a free digital tool specifically designed to aid Californians with arrest and conviction histories in clearing their criminal records.
https://expungeassist.org
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EPIC: Information Architecture of EA site #1330

Open sylvia-nam opened 4 months ago

sylvia-nam commented 4 months ago

Overview

Ongoing work focused on the website's content, design, functionality, etc. point to the need for improved usability. Separate but connected is the information architecture of the site.

Information architecture (the organizing, order, and presentation of information on the website) brings together the needs of the user (user 1: legal aid professional, user 2: person seeking expungement directly without the help of legal aid), the context (why and when the user would seek the site, i.e., applying for expungement), and the content (reflecting the user's goals and expectations, and how to use the content).

Action Items

Each page/feature being updated:

Main tasks for each page/feature being updated

Resources/Notes

SamHyler commented 4 months ago

Content will review in line with existing priorities, added labels for tracking.