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hackforla / expunge-assist

Expunge Assist is a free digital tool specifically designed to aid Californians with arrest and conviction histories in clearing their criminal records.
https://expungeassist.org
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Key term - Declaration #1630

Open SamHyler opened 1 week ago

SamHyler commented 1 week ago

Overview

Update language across the site to reflect current knowledge around terminology for declaration. A first step is to remove "letter" and leave "declaration" as the term across the site to reflect legally correct language. The issue requires follow up research from UXR around accessibility of the term (complicatedness, legal jargon, 5th grade reading level) and user's understandings of the legal space.

Background: The tool was originally called a personal statement generator. Possibly for accessibility reasons (there is nothing to reference on the decision making)

Action Items

Resources/Notes

Add research and follow ups here Add workspace on Figma here

github-actions[bot] commented 1 week ago

Hey @SamHyler! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!

SamHyler commented 3 days ago

SOT Audit is done, small changes need to be done. After the 3 key terms can be worked on site wide.

Will change to Declaration as a for-now solution. Needs follow-up research (beyond desk research) on the term declaration versus personal statement, letter, or another term regarding legal jargon, accessibility, 5th grade reading level, SEO, and understandability for our target groups. Declaration is the legal term, legal terms can potentially be inaccessible or contribute to cognitive overload.