hackforla / expunge-assist

Expunge Assist is a free digital tool specifically designed to aid Californians with arrest and conviction histories in clearing their criminal records.
https://expungeassist.org
41 stars 17 forks source link

EA: Content Writing Team Meeting Agenda #550

Open SamHyler opened 2 years ago

SamHyler commented 2 years ago

Overview

This issue tracks the running agenda for the Content team weekly meetings (Tuesdays 11AM PST)

Reply in the comment using this format to create weekly agenda.

Format

# [Date] Agenda and Notes
### Attendees
- [ ] Sam
- [ ] Emma
- [ ] Yaz
- [ ] Cheryl
- [ ] Claudia
### Notetaker
- [ ] Sam 
- [ ] Emma
- [ ] Yaz
- [ ] Cheryl
- [ ] Claudia
### Accountability and Support Check
Review assignments for each team member
    - [ ] [Sam](https://github.com/hackforla/expunge-assist/issues/assigned/SamHyler)
    - [ ] [Emma](https://github.com/hackforla/expunge-assist/projects/1?card_filter_query=label%3A%22role%3A+ux+content+writing%22+assignee%3Aemmathrash)
    - [ ] [Yaz](https://github.com/hackforla/expunge-assist/projects/1?card_filter_query=label%3A%22role%3A+ux+content+writing%22+assignee%3Aykleinbart)
    - [ ] [Cheryl](https://github.com/hackforla/expunge-assist/projects/1?card_filter_query=label%3A%22role%3A+ux+content+writing%22+assignee%3Acherylcline) 
    - [ ] [Claudia](https://github.com/hackforla/expunge-assist/projects/1?card_filter_query=label%3A%22role%3A+ux+content+writing%22+assignee%3Acjankowski23)
### Recurring items: 
- [ ] Content Stand Ups
### New Meeting Items
- [ ]
### FYI
- New [How to Create Issues](https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues) Doc & Process
- [Understanding Expungement in CA](https://docs.google.com/presentation/d/1MGeAWeTl3C_Eg6rsrmzdzsc_vX2aY3YX-ODdVlDe21o/edit#slide=id.p)
- [Missing pieces](https://docs.google.com/document/d/13GrI0nrf4JZJVULP8er_pNw0xAEOjvd_F6KjvLoOp1A/edit#heading=h.1tungtdu1hxe) for content guidelines
- Keep Updating the [SoT](https://docs.google.com/spreadsheets/d/1c_Kv_T1yER-hHckNl5zkGrlGaLNCE_AeZE6Jjmn8IK0/edit?pli=1#gid=368137937)

### Notes from Meeting
- [ ] 
### Task Items
- [ ] 
### Items for next weeks agenda
- [ ] 
SamHyler commented 1 year ago

[September 15, 2023] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Task Items

Items for next week's agenda

SamHyler commented 1 year ago

[September 22, 2023] Agenda and Notes

NO MEETING TODAY - ALL SICK OR OUT OF OFFICE

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Task Items

Items for next week's agenda

SamHyler commented 1 year ago

[September 29, 2023] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meeting

[Research Updates]

[SOT]

[Figjam]

Task Items

Items for next week's agenda

CBx3000 commented 1 year ago

[October 13, 2023] Agenda and Notes Attendees • Yasmin • Cheryl • Curtis • Sam

Notetaker ☐ Yasmin ☐ Curtis ☐ Sam

Accountability and Support Check • [ ]

Recurring items: • [ ]

New Meeting Items ☐ New member intros ☐ Content Team Overview + Flow ☐ Alexis & Cheryl off boarding ?

FYI • [ ] Notes from Meeting Task Items: • [ ] Items for next week's agenda ☐ SOT discussion ☐ Emma sync with Sam and Curtis

SamHyler commented 1 year ago

[October 20, 2023] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meeting

[General Notes ]

[New SOT System (Copy Doc)]

[V&T Updates]

Task Items

Items for next week's agenda

CBx3000 commented 1 year ago

[October 27, 2023] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Items for next week's agenda

SamHyler commented 1 year ago

[November 10, 2023] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Items for next week's agenda

CBx3000 commented 1 year ago

[November 17, 2023] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meetings

Items for next week's agenda

Happy Holidays !

CBx3000 commented 10 months ago

[January 12, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meetings

Sam is in the midst of PHD and will be offloading work to Curtis and Emma. Put questions in Slack and Curtis and Emma will answer ASAP.

On Mondays, the PM and Dev meetings will be made into one meeting (will be at 4:30 pm PST).

Every meeting going forward, we will take on a portion of our voice and tone exercise. We can also tackle this async as well.

Emma and Yaz will continue working on Alt-text and decide whether we need to do an app-wide audit. Will probably need to create a separate issue for accessibility.

Content and Design Collab Process

Trying to come up with a better way to collab with design. Thinking about treating each issue like a sprint.

Yaz will share Source of Truth next meeting.

Voice and Tone Exercises: Will resume next week

Items for next week's agenda

-[ ] Resume V & T Exercise

CBx3000 commented 9 months ago

[February 8, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meetings

Items for next week's agenda

CBx3000 commented 9 months ago

[February 15, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meetings

Items for next week's agenda

CBx3000 commented 9 months ago

[February 22, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meetings

Items for next week's agenda

CBx3000 commented 9 months ago

[February 29, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

(https://www.figma.com/file/ePABSrjCqVlRxHsQwOC8Mb/Issue-Hierarchy?type=whiteboard&node-id=0-1&t=pk8ejBUzLmKcAiM6-0)

FYI

Notes from Meetings

Items for next week's agenda

CBx3000 commented 8 months ago

[March 7, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Notes from Meetings

Items for next week's agenda

CBx3000 commented 8 months ago

[March 14, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI

Items for next week's agenda

emmathrash commented 8 months ago

[March 21, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items: New Meeting Items

FYI New How to Create Issues Doc & Process : https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues Sync Proposal : https://docs.google.com/document/d/1Nb6dHrHbdZ4ZSSAWSUKSTFie30awP1xTTQNA6iFUpRE/edit?pli=1

Notes from Meeting

Content Standups:

Claudia- 404 Page- Claudia did some edits and, after some feedback, chose an option for the 404 page copy.

Claudia is going to take on the “Oops!” page issue. Going to merge it with the 404 page issue.

Cheryl- Had some edits and notes from the feedback last week. Emma shared additional notes from Sam.

Yaz- Privacy Policy looks good. Emma will ping Curtis to try to get it in front of Bonnie for their meeting. Should show it off to Dev as well.

Emma- Wants to start working on content guidelines. There will be multiple sections, including research terminology, grammar, trauma informed language, differences between voice and tone, etc.

If we have any ideas on what to add into the content guidelines, feel free to add them in.

Yaz will take on Advice page issue.

Items for Next Week's Agenda

CBx3000 commented 8 months ago

[March 28, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items: New Meeting Items

FYI New How to Create Issues Doc & Process : https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues Sync Proposal : https://docs.google.com/document/d/1Nb6dHrHbdZ4ZSSAWSUKSTFie30awP1xTTQNA6iFUpRE/edit?pli=1

Notes from Meeting Claudia : 404 Page & Oops page

Dev/d Syd Input :

Cheryl : About us Page : Research racialize individual term and inclusive language

Items for Next Week's Agenda

emmathrash commented 7 months ago

[April 11th, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items: New Meeting Items

FYI New How to Create Issues Doc & Process : https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues

Notes from Meeting Goal Date for Stakeholder Prep - Mid June Follow up on Monday about the Privacy Policy Template during PM meeting About page has been moved up to the next milestone and ready for a re-design. Advice and Oops page pending additional information and teaming up with design. To be brought up at the all teams meeting.

Items for Next Week's Agenda

emmathrash commented 7 months ago

[April 18th, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items: New Meeting Items

FYI New How to Create Issues Doc & Process : https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues Research Team Glossary: https://docs.google.com/document/d/1D19tbPqQkFzHYF2GemsZDDdMjbUM6jh6E6ArYWS-WIo/edit#heading=h.n5tb1h4qmf0f

Notes from Meeting

Items for Next Week's Agenda

emmathrash commented 7 months ago

[April 25th, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI New How to Create Issues Doc & Process : https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues Research Team Glossary: https://docs.google.com/document/d/1D19tbPqQkFzHYF2GemsZDDdMjbUM6jh6E6ArYWS-WIo/edit#heading=h.n5tb1h4qmf0f

Notes from Meeting

Content standups

Claudia: Refinement of error message strategy. Avoiding blaming language such as "You refreshed the page" in favor of "the page refreshed" (appropriate use of passive in this case).

Is "the declaration" the correct terminology (vs. "the declaration letter"? Will be addressed in Sylvia's presentation).

Cheryl: Looked over Sylvia's presentation deck. Awaiting the conclusion of Sylvia's presentation and her suggestions.

General onboarding discussion: Is the request for "proper punctuation" exclusionary and inaccessible? The most important part is making sure there are periods and complete sentences instead of run-on sentences.

Are "profanity" and "slang" too similar? Is "profanity" an accessible word?

"Cussing" is too informal; might go with "swearing." Might be too California-specific.

Tooltips might help with giving in-tool writing advice. Sam will check with Sydney about coding tooltips and auto-capitalization tools.

Should there be a Go Home button? What page do we want the user to return to?

Research on best practices for optimal character counts is just starting; anyone should feel free to contribute.

Content guidelines will be content's main priority for Stakeholder 2.

Items for Next Week's Agenda

emmathrash commented 6 months ago

[May 9th, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI New How to Create Issues Doc & Process : https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues Understanding Expungement in CA: https://docs.google.com/presentation/d/1MGeAWeTl3C_Eg6rsrmzdzsc_vX2aY3YX-ODdVlDe21o/edit#slide=id.p Maria's survey: https://docs.google.com/forms/d/e/1FAIpQLSfTYCz7-88F1GwuVDSlwf6Ks-kSM9bmUxQnDSUKccQv6NNH7Q/viewform Missing pieces for content guidelines: https://docs.google.com/document/d/13GrI0nrf4JZJVULP8er_pNw0xAEOjvd_F6KjvLoOp1A/edit#heading=h.1tungtdu1hxe

Notes from Meeting

Items for Next Week's Agenda

emmathrash commented 6 months ago

[May 23rd, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI New How to Create Issues Doc & Process : https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues Understanding Expungement in CA: https://docs.google.com/presentation/d/1MGeAWeTl3C_Eg6rsrmzdzsc_vX2aY3YX-ODdVlDe21o/edit#slide=id.p Maria's survey: https://docs.google.com/forms/d/e/1FAIpQLSfTYCz7-88F1GwuVDSlwf6Ks-kSM9bmUxQnDSUKccQv6NNH7Q/viewform Missing pieces for content guidelines: https://docs.google.com/document/d/13GrI0nrf4JZJVULP8er_pNw0xAEOjvd_F6KjvLoOp1A/edit#heading=h.1tungtdu1hxe

Notes from Meeting Notes:

Privacy Policy- Bonnie doesn’t have it yet, but is still working on it.

Facilitating Meetings- Still need some help with facilitating meetings for content

Dev Handoff procedure- Sam has some things to discuss about dev handoff process

Open Sync- For the past couple of weeks, there have been discussions about how the overall process can be improved. Go into the Figjam to voice your opinions.

Content Standups:

Claudia- She is working on her final version. Now is wondering where to send for approval.

Cheryl- Reached out to Sylvia about Github issue. Will try to resolve and try to get the notes out.

Yaz- Christina brought up the idea of placeholder text in the input fields. Putting it there could influence answers.Content agrees that placeholder text may not be beneficial.

Items for Next Week's Agenda

emmathrash commented 6 months ago

[May 30th, 2024] Agenda and Notes

Attendees

Notetaker

Accountability and Support Check

Recurring items:

New Meeting Items

FYI New How to Create Issues Doc & Process : https://github.com/hackforla/expunge-assist/wiki/How-to-Create-Issues Understanding Expungement in CA: https://docs.google.com/presentation/d/1MGeAWeTl3C_Eg6rsrmzdzsc_vX2aY3YX-ODdVlDe21o/edit#slide=id.p Missing pieces for content guidelines: https://docs.google.com/document/d/13GrI0nrf4JZJVULP8er_pNw0xAEOjvd_F6KjvLoOp1A/edit#heading=h.1tungtdu1hxe Keep Updating the SoT: https://docs.google.com/spreadsheets/d/1c_Kv_T1yER-hHckNl5zkGrlGaLNCE_AeZE6Jjmn8IK0/edit?pli=1#gid=368137937

Notes from Meeting

Notes:

Items for Next Week's Agenda

emmathrash commented 5 months ago

[June 20th] Agenda and Notes

Attendees

Notes from Meeting

Emma: Bonnie did her stakeholder review last Friday. Watch the ~ 2-hour video if you can; you can skip the developer section; detailed notes in summary of issue.

Prioritize content guidelines, then start on Bonnie's stakeholder review.

The board migrated to a new version - struggling to understand what it means for us. Bookmark new link and wiki.

Next: finish source of truth

Grammar guidelines beginning

For example: Avoid exclamation points, contractions, and semicolons

Punctuation on bullets: punctuate full sentences.

Sentence length, character count

Which pronouns: you or I?

One idea per sentence; what is the ideal paragraph length? Will the generator automatically space sentences?

]

Task Items

emmathrash commented 3 months ago

[August 8th 2024] Agenda and Notes

Attendees

Notes from Meeting

Task Items

emmathrash commented 3 months ago

[August 15th 2024] Agenda and Notes

Attendees

Notes from Meeting

emmathrash commented 3 months ago

[August 29th 2024] Agenda and Notes

Attendees

Notes from Meeting

SamHyler commented 2 months ago

[September 12th 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Task Items

cjankowski23 commented 2 months ago

[September 19th 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Task Items

SamHyler commented 2 months ago

[September 26th 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Task Items

SamHyler commented 1 month ago

[October 10th 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Task Items

SamHyler commented 1 month ago

[October 17th 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

Later/ Strategy work

FYI

-New writer onboarded, still recruiting 1-2 others.

-Claudia presents new iterations of "the page refreshed" wording.

-Three terms Sam is working on finalizing:

  1. Declaration letter vs letter

  2. Expungement vs record clearance vs ceiling reduction

  3. What do we call people who are seeking expungement?

Task Items

SamHyler commented 1 month ago

[October 24th 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Short informal meeting, Sam and Melissa attending. Handled some new member questions and tasks. Assigned Key terms tasks and Hero banner tasks.

Task Items

SamHyler commented 1 month ago

[October 31st 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

FYI

Notes from Meeting

-Team Introductions

Sam -still looking for a content design lead
-have one more new content designer coming on
-will talk with UXR for some follow up research/input on the three key terms. Want to ensure accessibility for this user base.
-"Bonnie's List" reviewed with team for future reference
-Team Charter all members please read through and speak with Sam if any questions or concerns. Please sign if no questions or concerns. -Sam is writing a "blurb" to include in the team charter to describe what the content team does. Presented to tam for feedback.

Cheryl https://github.com/hackforla/expunge-assist/issues/1502
-Following up with design on spacing. Get prototype of copy into Figma for review.

Melissa -presented discrepancies between SOT and Figma -will add pages not in SOT to the spreadsheet -involvement screen under parenting - placeholder currently says "text" in Figma, nothing in spreadsheet - will create a ticket to resolve, to change Figma to match website (0). Add to spreadsheet. -some other action items for me to update the SOT based on Figma -Sam will investigate Credits page and follow up to determine next steps -Melissa to send summary of inconsistent copy to Sam for further review

New Assignments Three Key Terms - Expungement #1629 - assigned to Melissa

Improve the instructions on the Advice page #981 - assigned to Cheryl

Task Items

SamHyler commented 3 weeks ago

[November 7th 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

FYI

Notes from Meeting

Task Items

SamHyler commented 2 weeks ago

[November 14th 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

Do you need an issue? Please take a CG issue: https://github.com/hackforla/expunge-assist/issues/1286

FYI

Notes from Meeting

Notes November 14 2024 Expunge Assist

No updates from PMs Recruitment: Still looking for at least one UX writer

Issues:

Content guidelines have been dragging over the year; hope to finish up by the end of the year

Issues 981, 1502 Use overview cards in Design Sandbox > Anita in Figma file

Sam will try to create a Loom demonstrating Design/Dev handoff

Claudia: Will take a content guideline issue

Melissa: Will also take one. Has finished onboarding. Interested in rewriting banner copy with a higher-level value proposition.

Don't close issues until other teams have been pinged.

Sam will present tomorrow at the all-teams meeting on terminology research (declaration and other terms) through plain language and accessibility lenses.

Task Items

SamHyler commented 1 week ago

[November 21st 2024] Agenda and Notes

Attendees

Recurring items:

New Meeting Items

Do you need an issue? Please take a CG issue: https://github.com/hackforla/expunge-assist/issues/1286

FYI

Task Items