Grammarly API assisted letter writing exploration

[jamiesiu]

Overview

Explore further the implications of using AI-assisted tooling and/or Grammarly API in letter-writing process

Action Items

• [ ] clarify privacy / data security concerns
• [ ] understand from UXR/perspective of target user if this would be viable or usable
• [ ] clarify budgeting/account level needs - if using a tool, how would this be funded by the org?
• [ ] clarify technical feasibility and costs of implementation
• [ ] clarify UX Content writing use cases and impact

Resources/Instructions

https://developer.grammarly.com/plans - free tier available

[jamiesiu]

@sofialaguna shared they will reach out with the UXR team regarding user personas and how they might relate to use of (or ability to use) AI in letter writing

[jamiesiu]

Bonnie/PM COP learnings

• other versions of ChatGPT exist that are better than existing free version. Possible we could apply / request it for non-profit use if we reach out to them?
• we are not obligated to disclose that we use AI in letter writing process as the process is structured similarly to existing LG
• Bonnie suggests everyone should learn how to use it as another tool
• past feedback was that courts rejected formulaic expungement letters; chatGPT could help to make more "personalized" letters. regardless of output for any ChatGPT use, humans would still need to personalize the output as a result and our LG is meant to just create a first draft for users to then adapt

Some links/references shared https://www.theguardian.com/commentisfree/2020/sep/08/robot-wrote-this-article-gpt-3 https://www.linkedin.com/feed/update/urn:li:activity:7029460726666711041/

[jamiesiu]

look further into ChatGPT API & data security

[AndrewDiMola]

Resources/Instructions https://developer.grammarly.com/plans - free tier available

@jamiesiu - I manage the documentation for this Grammarly product. Let me know if you need any help; that is, if you're still interested in the free integration.