The survey pop-up bar at the bottom of the mobile screen is improperly formatted, getting cut off on the left side.
What is the user trying to do?
Users are trying to access the Food Oasis Visitor Survey easily.
How many people are / will be having this problem?
All FOLA mobile users who encounter the survey pop-up bar.
Discussion and possible Solution(s)
What device is this happening on / what is the user’s context?
This issue appears on mobile devices when users access the application.
Discussion and possible Solution(s)
Possible challenges, solutions?
Challenges:
Correctly diagnosing why the bar is cut off and ensuring it displays correctly on all mobile devices.
Solutions:
Use an existing feature flag to disable the survey pop-up bar on the public site, while allowing it to be active in the development environment for fixes.
Resources/Instructions
How this problem is addresssed elsewhere (possibly screenshots)?
Similar applications often employ responsive design principles to ensure UI elements are properly formatted across devices.
External documentation, recommendations and guides?
Can review responsive design best practices from resources like Mozilla Developer Network (MDN) and W3C.
Things to think about?
Consider the (temporary) impact of disabling the survey bar on user feedback collection.
How do others solve this?
Check how other platforms handle pop-up elements on mobile for effective designs.
Action items
Research, internal/external testing, design?
Investigate/fix the code/styling affecting the survey bar.
Use the feature flag's disabling implementation to ensure survey bar shows up on screen as intended.
Overview
What did you observe or what is a likely problem?
What is the user trying to do?
How many people are / will be having this problem?
Discussion and possible Solution(s)
What device is this happening on / what is the user’s context?
Discussion and possible Solution(s)
Possible challenges, solutions? Challenges:
Solutions:
Resources/Instructions
Action items
Research, internal/external testing, design?