Create Interviewer Feedback Form

[doctorsandy]

Overview

We need to create an interviewer feedback form template so that interviewers can submit information about the quality of interviews they have performed after each research plan.

Details

Excerpt from the GUIDE: How to Conduct Interviews

See [GUIDE: How to Conduct Interviews, page 4](https://docs.google.com/document/d/1NIv7ZyBCwga-qLdPX2-ASH39CClYVczh6wsIjj7Mnlg/edit#bookmark=id.u0ycakc4d5ah) To facilitate this process, in the post-interview phase, each researcher should fill out a separate form that is only available to other team members who must have access to this information. See this Interviewer Feedback Form. Researchers filling out this document will not be asked for any personal information and will be further de-identified if necessary This form should include the following: - Likert Scale. “On a scale of 1-10, how would you rate the quality of this interview?” - A brief memo that can be a few bullet points. Commentary can be given on anything that the researcher finds significant in helping other researchers analyze the data. For instance: - “Participant asked me why I speak English so well. I am a Korean-American who speaks English fluently.” - “Participant made a homophobic remark during the interview.” - “Participant expressed disdain for international students.” - “Male participant was very argumentative with the focus group participants who were women.” - “Participant seemed hesitant to discuss…..”

Action Items

• [x] Identify what information needs to be collected.
  • [x] See Guide: How to Conduct Interviews
• [x] Create a comment below with form questions
• [ ] Review with research lead
• [ ] Review with product
• [ ] Create a template issue to use form
• [ ] Update relevant WIKI page (See resources)
• [ ] When this issue is completed, release the dependency on #495

Resources/Instructions

• Guide: How to Conduct Interviews Draft #495
• https://github.com/hackforla/internship/wiki/UX-Research-Guides-Templates
• https://github.com/hackforla/internship/wiki/Design-Process-Overview
• TWE: Template: Research Form

[pandanista]

• For a bit more context, this feedback form will be used to provide feedback to fellow researchers on the team after their interview sessions to help them improve their interview skills, so it is a similar to a peer review format.

@e-khlystova:

• Will you take a stab and draft the questions for the feedback form in a new comment below?
• Please only focus on the first three action items for now, and we can go over them at the next meeting.

Thank you.

[e-khlystova]

Here is my draft of the questions for the feedback form:

Interviewer Feedback Form (Post-Interview):

• On a scale of 1-10 (with 1 being poor and 10 being excellent), how would you rate the quality of this interview?
• Please provide a brief memo about this interview, including any points that may be useful for future interviewers and researchers to better understand the participant.
  • This can include information about an individual's interactions with other participants (e.g., “Male participant was very argumentative with other participants") or a participant's level of comfort with particular questions (e.g., “Participant seemed hesitant to discuss…..”)
• Please provide any other comments that you may have.

@pandanista Ready for review with research lead!