hackforla / not-today

5 stars 2 forks source link

Choose Voice Survey Platform #8

Closed myastark closed 4 years ago

myastark commented 5 years ago

Overview

Twilio gives $500 in credits to qualified nonprofits, which we can use to create a voice survey option for user research.

Magpi would be free for the amount of usage we need, and creates a form whose questions are read out by an AI.

Cost and HIPAA-compliance for health information are the most important factors for decision.

Action Items

-Research HIPAA compliance issues for anonymous surveys (if any) -Consider each platform in light of this information

To Apply for Twilo

-Get Hack for LA EIN -Visit https://www.twilio.org/ -Fill out application https://www.twilio.org/application/

Resources/Instructions

Just so you're aware, the application can take 1-2 weeks and once it has been processed and accepted they will deposit $500 straight into the Twilio account. Often there is an e-mail alert letting you know that this has happened.

PS - Also, have you heard about our Impact Corps program? They're a volunteer network of developers that can help your non profit build a solution with Twilio.

To access Twilio's technical support team, please reach out to our tech support team via the tech support chat or by submitting a tech support ticket on the backend of your console. They will be able to help advise on technical questions. Please be aware that their response time can take up to 24 hours. If you're interested in a dedicated, fast response Support Plan, please let me know and I'd be happy to help set you up with an Account Specialist for next steps! Pricing for those plans can be found here: https://www.twilio.com/support-plans

To access developers that have worked on the Twilio platform previously, please visit this link:

  1. https://showcase.twilio.com
  2. Click Twilio Technologies
  3. Click Programmable Messaging

Twilio SMS info: https://www.twilio.com/sms

Twilio SMS (U.S.) pricing: https://www.twilio.com/sms/pricing/us

Hosting SMS QuickStart: https://www.twilio.com/docs/phone-numbers/hosted-numbers/quickstart#remove-hosted-number-from-your-inventory-and-remove-twilios-sms-routing-profile

Twilio Voice info:
https://www.twilio.com/voice

Twilio Voice (U.S.) pricing: https://www.twilio.com/voice/pricing/us

Twilio Voices (U.S.) pricing: https://www.twilio.com/voice/pricing/us

All Twilio Products QuickStart Guides: https://www.twilio.com/docs/quickstart

Our website is extremely literature-rich, so with a simple Google search of what you're looking to do, paired with the word "Twilio," you/your developer should be able to locate anything that you need online.

Twilio Point Person: Tayler Hickey Business Development Executive hickey@twilio.com