Tooltip Discoverability Documentation

[abbyrivard]

Overview

Write and upload the documentation to the Research Wiki for the last round of testing completed (Tooltip Discoverability).

Action Items

Complete documentation in the following steps:

• [x] Review documentation outline on Google Drive

  • [x] Refer to Google Doc
  • [x] clean up the drive

• [x] Make any necessary edits to documentation

  • [x] Combine multiple documentation sources into one
  • [x] Recreate the structure of wiki page

• [x] Add to the Wiki Page

  • [x] Have UXR team review and add notes/comments to identify areas that still need refining
    • [x] make necessary edits
  • [x] Check links for Wiki page using incognito mode
    • [x] Adjust links as needed
    • [x] Add needed comments on links that require further access or logins

• [x] Present to Bonnie for Approval

Resources/Instructions

• Documentation Google Doc

• Wiki Page to upload documentation on

• 1219

[abbyrivard]

Abby, Melissa, and Jane have been working on this issue weekly. Have combined most of the documentation but need to finalize a couple links and then we can confirm if it's good to convert to wiki with Bonnie

[Biuwa]

Please provide an update:

1. Progress(What is the current status of your project? What have you completed, and what is left to do):
2. Blockers(Difficulties or errors encountered):
3. Availability(How much time will you have this week to work on this issue):
4. ETA(When do you expect this issue to be completed):
5. Pictures (if necessary)(Add any pictures that will help illustrate what you are working on):

[Biuwa]

@abbyrivard, @melissaperry09

Please provide an update:

1. Progress(What is the current status of your project? What have you completed, and what is left to do):
2. Blockers(Difficulties or errors encountered):
3. Availability(How much time will you have this week to work on this issue):
4. ETA(When do you expect this issue to be completed):
5. Pictures (if necessary)(Add any pictures that will help illustrate what you are working on)

[abbyrivard]

@Biuwa @melissaperry09

Update:

1. Progress: a. Current Status: Need to meet with Jane for final review and then ready for review by PM team. b. Completed Objectives:
   • Finalized Decision Records
   • RP003: Research Plan - [need PM approval]
   • Finalized Wiki Documentation to be reviewed by PMs
2. Blockers: a. Timing and gathering past known knowledge of previous UXR team. We meet once a week on Mondays with Jane so we can further progress the documentation. b. Retro-active creation of documents because they are time intensive and require some past UXR team knowledge c. Retro-active organization of Google Drive. Has made finding documents for wiki page difficult and slowed process as we work to organize all the files.
3. Availability: Flexible availability. Have next meeting at 4PM PST Monday (02/12/2024) with Jane
4. ETA: 02/15/2024
5. Pictures/Links: a. Wiki Documentation b. Research Plan

[ExperimentsInHonesty]

Review of https://github.com/hackforla/tdm-calculator/wiki/Tooltip-Usability-Test wiki page

Therefore, the UXR team determined that more focused testing on tooltip discoverability was needed to determine why this issue had not been resolved in the previous two rounds of testing

• [x] Suggested update, previous design iterations

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Where it says

Referenced RP002: Usability Test #2.

• [x] Add more words to communicate its an older test

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These spreadsheets don't have the communication standards applied so if someone opens it, it won't be clear which project its for

• [x] Created Participant Tracker Template.

• [x] TDM Tooltip Discoverability Participant Tracker De-Identified

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This will get replaced with a wiki decision record

RP003: DR: Issue #1219 - link to Decision Record on how user group was chosen.

• [x] Update all Decision Records accordingly

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• [x] Add the view link in

Referenced landing page content from RP002: Template - Instruction Page.

• [x] Need to find viewable link - the current link is not a published page so there is no view link at this time

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• [x] Add view link to form

[recruitment form] (https://docs.google.com/forms/d/17mLo83jXTKCyhdCeszglErYMD1ZUGw1QMGOj6UCKBEo/edit#responses)

https://docs.google.com/forms/d/e/1FAIpQLSd-ExsBjlQTUsK19oQSuQQwLFuBnp-6nj2ff1SlGd0R0NYYWg/viewform

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• [x] rename either with comma, dash, or parenthesis to make it easier to read

RP003: TDM Tooltip Discoverability Participant Tracker De-Identified

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• [x] Update this link to go directly to the file

Background image for interviews - Zoom background image for UXR interview sessions.

https://drive.google.com/file/d/16aNtApSem_NmGORgHeZn3ZULSeZBIjFu/view?usp=sharing

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• [x] unlink TDM-UX@Hackforla.org

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• [x] Create a new one of these without comment and finished

prior usability testing documentation

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• [x] Cleanup

Data Management Cleaning and Analysis. So it's easier to read, including removing extraneous info

• [ ] Change Miro board link

Miro Board . Only can download small images because there is no subscription to Miro, need to talk further with Bonnie about how other projects have successfully navigated this blocker

• [ ] Review this with Bonnie later

Identified Issues - link to Issue Tracker.

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need to continue review from here on

iii - Findings

[abbyrivard]

UXR Notes for Changes

Notes/Suggestions:

• [x] Link has wrong title in documentation vs actual link PR003: Findings Report

[jaimejchang]

UXR Notes for Changes

• [x] The anchor link “iii.UXR Training” within the Contents does not link to section.
• [x] The anchor link “i.Guide to Usability Testing” within the Contents does not link to section.
• [x] In section “4 - Interview Logistics”, there’s a typo “PR003: Dogfooding Script”. Should be updated to “RP003: Dogfooding Script”
• [ ] In section “ii - Referenced Resources”, the link for “Usability testing Miro Board” is not currently accessible without getting granted permissions.

[Gbondy15]

UXR Notes for Changes in the ToolTip Usability Test page -- (Gary)

1 Prerequisites i. Test Plan

• Are stakeholders/lay people going to know what DR means?
  • [x] https://github.com/hackforla/tdm-calculator/wiki/DR:-More-focused-testing-on-tooltip-discoverability-is-needed-to-determine-why-previous-design-iterations-did-not-resolve-this-issue
  • Perhaps shorten this name to DR: Enhanced tooltip discoverability testing needed to assess current design limitations?
  • [x] https://docs.google.com/document/d/1VTJnYr4C--v2zKEHkSww_-oc07JTg4P0VkiV1jTauGQ/edit
    • Limited access. Need to sign into Google account. Replace Google Doc with (Design team's?) PDF?
  • [x] https://docs.google.com/document/d/1PpW7Kd_gpwmUaVTAcOjnWhpjQSD_ND5-J5qlEqlG7IA/edit
    • Limited access. Need to sign into Google account.
  • [x] https://docs.google.com/spreadsheets/d/1Ye7jOaZ7_nDwAhX-P8H3NVzVdfJ7OOqB__dquHj6ikw/edit#gid=1710408819
    • Limited access. Need to sign into Google account.

2 Preparation

• [x] There is a note [webpage needs updating] must update before launching next study? ii: Target users
• [x] Do we need a link to this or can we just tell them, "We decided to use HfLA participants who are unaware of TDM site."
  • iii: Sample Project Landing Pages
    • [x] https://sites.google.com/d/1zHVDosgbTyi8qjk1iCZNIKxgaicD5MdP/p/1Sg7qxPj2JKZn0ZQeVdYQXeZ_2oT-N0Dx/edit
      • Limited access. Need to sign into Google account.
• [x] Sample test cases
  • Limited access. Need Google account.
• [x] 2 Landing pages UAT & Dev
  • Limited access. Need Google account.

3 Recruitment

• [x] All links here have limited access. Need Google account

4 Interview Logistics

• Interview Materials
• [x] Both PR003 and background image have limited access. Need Google account -UXRs Training
• [x] Link is limited access. Need Google account

5 Results

• [x] Interview records requires Google account
• [x] ii: Data Analysis: RP003 requires Google account
• [x] Findings' links require Google account

[abbyrivard]

Met with Bonnie for final review and got approval on wiki documentation. Issue is now closed