DTLA Hack for LA is partnering with Los Angeles Department of Transportation (LADOT) to develop a Traffic Demand Management (TDM) calculator tool. This tool will help planners at LADOT and real estate developers to meet the Los Angeles’s Mobility Plan goals by 2035.
UXR team needs to conduct a general usability testing on the "FAQ" page for both Admin and End Users and identify any pain points with the current designs and functions of this page. This page has not been through any testing thus far and therefore requires a general user test.
Dependency
1344
Action Items
[ ] #1690
[ ] Get Research Plan approved by PMs
[ ] #1707
[ ] Run proposed User Testing questions by PMs
[ ] #1708
[ ] Conduct UXR Team Training
[ ] Recruit Interviewees
[ ] Schedule Interviews
[ ] Conduct Interviews
[ ] Data Analysis
[ ] Miro Board
[ ] Provide Feedback
[ ] Create Presentation of findings for Stakeholders
Overview
UXR team needs to conduct a general usability testing on the "FAQ" page for both Admin and End Users and identify any pain points with the current designs and functions of this page. This page has not been through any testing thus far and therefore requires a general user test.
Dependency
1344
Action Items
Resources/Instructions