Create Research Plan FAQ page Usability Testing

[abbyrivard]

Overview

UXR team needs create a research plan so they are able to conduct a general usability testing on the "FAQ" page for both Admin and End Users and identify any pain points with the current designs and functions of this page.

Action Items

• [ ] Create Research Plan with the following sections
  • [ ] Background
  • [ ] Research Questions and Objectives
  • [ ] Participants
  • [ ] Research Assumptions
  • [ ] Research Methods
  • [ ] Data Analysis
  • [ ] Timeline
  • [ ] Resources
    • [ ] Wiki Pages
    • [ ] Further Documentation
• [ ] Get Research Plan approved by PMs.

Resources/Instructions

• Issue 1665.
• Reference previous research plan: TDM: RP004 Reset Button Research Plan.