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Hack for LA's website
https://www.hackforla.org
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Research on the Wins submission process #1789

Closed Sihemgourou closed 2 years ago

Sihemgourou commented 3 years ago

~### Dependencies

Overview

We want people to share their wins on social media so that HfLA's exposure is increased and other people will join us as volunteers and/or potentially make a donation.

Additional Detail

Action Items

Resources/Instructions

Sihemgourou commented 3 years ago

We will review this issue with @ExperimentsInHonesty before starting to work on this issue

cwvivianlin commented 2 years ago

Availability for this week: 3-4 hours this week My estimated ETA for completing this issue: 2 weeks, i.e. March 23

cwvivianlin commented 2 years ago

@ExperimentsInHonesty @sacamp Would you be able to provide access to the Sheet in resources? Thank you!

Vivian

"Link to the review sheet: SHEET"

ExperimentsInHonesty commented 2 years ago

@cwvivianlin can you tell us what info you need from this sheet? It has Personally Identifiable Information on it (PII), so we restrict access to it. I have moved this issue to the in progress column. Once you have answered the question, please move it to the Questions column.

cwvivianlin commented 2 years ago

@cwvivianlin can you tell us what info you need from this sheet? It has Personally Identifiable Information on it (PII), so we restrict access to it. I have moved this issue to the in progress column. Once you have answered the question, please move it to the Questions column.

I understand--In this case, that's ok, I don't need to see the sheet to do the research. Thanks!

cwvivianlin commented 2 years ago

Progress: -research plan created. Would appreciate reviewing it with UXR/product. -Wiki page created.

Blockers: -Research plan review -In the plan I listed some questions/concerns I have (highlighted in yellow)

Next steps: -Review research plan with UXR/product

Availability: -4 hours, Tue, Wed, Thurs.

sacamp commented 2 years ago

@cwvivianlin please use the following template for your research plan. Create a copy and edit as needed. Thanks!

cwvivianlin commented 2 years ago

@sacamp Thank you, will do!

Progress:

Research plan updated: https://docs.google.com/document/d/10pir-ln3-5KRkF4Ue3hpAh8nPYah9j_FMM7GHAK6zfE/edit

I also created the script: https://docs.google.com/spreadsheets/d/1F4iiSmD0wFRZ4YHj8Y4-nooUZFmn0jlZriyG_eI8ZEs/edit#gid=0

cwvivianlin commented 2 years ago

@sacamp Would you like me to use Hfla calendly to recruit? Or I could also use my own. lmk. I'm ready to recruit. Thank you!

cwvivianlin commented 2 years ago

I am having difficulty recruiting the type of user I want. I sent out the Calendly link on Slack yesterday, so far no one has signed up.

I would like to recruit someone who is interested in sharing what've they've learned as a volunteer (the idea is that if they are interested in sharing, they are the people who might submit a Win). Doesn't matter if they are current or past volunteers. 5 total would be ideal.

Options for next steps are: -Reach out to individuals directly on Slack or Linkedin- Bonnie do you know anyone who might fit my criteria? -Ask Bonnie to resend the slack recruiting message and tag everyone -Expand criteria to any volunteer

Thoughts? @sacamp @ExperimentsInHonesty

sacamp commented 2 years ago

@cwvivianlin please add the recruitment messaging to a comment in this issue. Then, @ExperimentsInHonesty can use the text to message the general slack channel. Additionally, we can reach out directly to individuals. Lets discuss this spreadsheet at our next meeting.

cwvivianlin commented 2 years ago

@ExperimentsInHonesty This is the recruiting message, thank you for posting on the general slack channel:

Hi! I am a UX researcher on the HfLA website team. I am conducting user research on the “Wins” page:trophy:, which features volunteer achievements in their own words (it could be gaining cross-function collaboration experience, etc. Wins don't have to be getting a full-time job). I'm looking for someone who is interested in sharing what you’ve learned as a volunteer so far (past and current volunteers welcome). I’d have you complete a few tasks and ask you questions. If you are interested, here’s the LINK to book a time over Zoom. Thank you for helping us improve the HfLA website!!:pray:

cwvivianlin commented 2 years ago

@ExperimentsInHonesty I am refining my script for my first user testing on Monday! I have additional questions. Can you tell me more about what you are trying to get to re: "how people would like to be notified when their win is accepted"? Besides email, is there any other means of notification you had in mind (Slack, etc.)? My thought is to show them a screenshot of a simple email telling them their Win has been published and asking their impression.

cwvivianlin commented 2 years ago

Progress: I've recruited 3 users! Need 2 more. First user testing starts tomorrow.

ExperimentsInHonesty commented 2 years ago

Yeah!!! ^

cwvivianlin commented 2 years ago

Progress: Testing with 7 users complete! I'm in the analysis phase. I will be able to present next Sunday, the soonest.

cwvivianlin commented 2 years ago

@sacamp Can you point me to the presentation template please? Thank you.

cwvivianlin commented 2 years ago

Progress: working on presentation slides. Find the presentation in the Wiki: https://github.com/hackforla/website/wiki/Wins-submission-process-research

cwvivianlin commented 2 years ago

Progress: Presentation slides and recommendation list complete. I plan to present in the 5/1 meeting (Sunday).

github-actions[bot] commented 2 years ago

@cwvivianlin

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

  1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
  2. Blockers: "Difficulties or errors encountered."
  3. Availability: "How much time will you have this week to work on this issue?"
  4. ETA: "When do you expect this issue to be completed?"
  5. Pictures: "Add any pictures of the visual changes made to the site so far."

If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

You are receiving this comment because your last comment was before Tuesday, May 3, 2022 at 12:20 AM PST.

cwvivianlin commented 2 years ago

-Progress: Presented at Sunday meeting on 5/8.

-Need to put put recommendations into the "Action Steps" template: https://docs.google.com/spreadsheets/d/1NjrbicVDyd8aTXfPXUAdlX2xg9F3Ez9VThj4EwG-ouw/edit#gid=0

-Bonnie suggested interviewing folks from Content, Data Science, Accessibility: We need to connect with the following people for your research [@Qiqi Zheng] @Kiki [@Karina Lopez][@Sophia Alice](Data Science) [@Zoe Zhong] [@Sam] (Content)

cwvivianlin commented 2 years ago

Progress: -Action steps spreadsheet created -Reviewed above spreadsheet with Bonnie

Todo: -Based on comments from Bonnie, create issues to implement action steps

Blocker: -I need access to this doc to learn how to write issues: https://docs.google.com/document/u/0/d/1wYWr7uJ7dZeBwAAgksP-50_GXtCBQIywiqq5F5wQA6U/edit

cwvivianlin commented 2 years ago

Progress: -Action steps issues created

Ticket complete!