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Hack for LA's website
https://www.hackforla.org
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Homepage Research - Donors / Partners / Advisors #2015

Open kristine-eudey opened 3 years ago

kristine-eudey commented 3 years ago

Dependency

Overview

We need to create personas for our three target user groups (volunteers, donors / partners, and advisors) in order to ensure the design of the site accounts for each of their goals and concerns, and to support alignment and communication across the team.

Action Items

UX / Research

Resources/Instructions

Basu3040 commented 3 years ago

Finished interview questions for the donors/partners/advisors. The document is for the review!

github-actions[bot] commented 3 years ago

@kristine-eudey, @sacamp, @Basu3040

Please add update using this template (even if you have a pull request)

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Basu3040 commented 3 years ago
  1. Progress: The research team is meeting on 8/9 to work further on the interview template and a short demographic survey. We will also start working on the usability testing based on the updated design. Here is the document we are working on: https://docs.google.com/presentation/d/1p5iOAOiqfWzjndOGhFkvL0FDSUfKRHrcHSmL1CA8J_c/edit#slide=id.ge77ae0ae07_0_834
  2. Blockers: None
  3. Availability: 1-2 hours of collaborative work
  4. ETA: 8/16/21
github-actions[bot] commented 3 years ago

@kristine-eudey, @sacamp, @Basu3040

Please add update using this template (even if you have a pull request)

  1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
  2. Blockers: "Difficulties or errors encountered."
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Basu3040 commented 3 years ago

Progress: We reviewed the "Homepage redesign Plan" and resolved most of the issues. Waiting for the PM team to give us feedback on the plan. Completed interview guide to interviewing donors, now we need to finish the survey questionnaire. Blockers: None Availability: 2-3 hours of collaborative and individual work ETA: 8/16/2021

Basu3040 commented 3 years ago

We are looking for potential donors to get started with the interview process and survey. We reached out to the dev team and our team for possible leads.

Basu3040 commented 3 years ago

Progress: "We have made changes to the Homepage redesign plan based on the suggestions of PMs. We still have a few questions that will be discussed in the meeting. Blockers: A few questions on KPIs Availability: 2 hours of collaborative and 1 hour of individual work ETA: 8/23/2021

Basu3040 commented 3 years ago

Progress: PM team will review the interview guide Blockers: None Availability: 2 hours of collaborative and 1 hour of individual work ETA: 8/23/2021

Basu3040 commented 3 years ago

@hackforla/website-pm Waiting for the PM team to review the interview guide. The research team is meeting tomorrow to review and go through the questions. Then we will run through it and it will be all set for the interview process to begin. Thank you all.

Basu3040 commented 3 years ago

Progress: The interview guide and survey questionnaire are finished. We have run through the interviews. We will be conducting 30-40 mins interviews with each participant. We are aiming for 5 interviewees to start with. The plan is each person in the research team will conduct the interview with participants. A review of the Research Plan will be done in the next UXR meeting. Blockers: None Availability: 2 hours of collaborative and 1 hour of individual work ETA: 9/30/2021

Basu3040 commented 3 years ago

Progress: We have cleaned the homepage redesign research plan. Interview and survey questions are done. Next, we will create questions for usability testing and layout a detailed plan of participant recruitment. Our one password email is, siteresearch@hackforla.org. This email will be used to communicate with the interviewees. Blockers: None Availability: 2 hours of collaborative and 1 hour of individual work ETA: 9/13/2021

Basu3040 commented 3 years ago

Progress: This message is for the general channel to recruit donors/partners: HfLA UX Research team is looking to interview people who have donated money and/or service in the past for social causes. In this study we are trying to understand their motivations to donate for a cause. If you know someone who has given a donation and would be willing to be interviewed and be part of a short survey (expected duration 45-50 mins), please contact @Basu3040 @kristine-eudey. Prospective participants can also directly email us. Our email address is: sitesearch@hackforla.org. Thank you for your support.

github-actions[bot] commented 3 years ago

@kristine-eudey, @sacamp, @Basu3040

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

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Basu3040 commented 3 years ago

Progress: We will work on re-writing the homepage header, recruiting script for research participants, and on crafting the usability test for the homepage. Blockers: None Availability: 2-3 hours of individual and collaborative work. ETA: 09/20/21

ExperimentsInHonesty commented 3 years ago

@Basu3040 I want to suggest a rewrite of this to make it clear we are not soliciting donations and to make sure it gets a response. Are you ready for me to post this if you agree with changes?

💸 HfLA UX Research team is conducting research into what motivates people to donate to social causes.

📋 If you or someone you know has donated to a social cause and would be willing to be interviewed (expected duration 45 mins), please contact @Basu3040 @kristine-eudey. Prospective participants can also directly email us at sitesearch@hackforla.org.

Thank you for your support. 🤓 p.s. we are not asking for donations, we are conducting interviews.

Basu3040 commented 3 years ago

@ExperimentsInHonesty Sounds good. I agree with you and please post this on the channel. In the meantime, we are working on writing a script to recruit participants.

ExperimentsInHonesty commented 3 years ago

Slacked in the general channel

Bonnie 12:20 PM @channel :money_with_wings: HfLA UX Research team is conducting research into what motivates people to donate to social causes. :clipboard: If you or someone you know has donated to a social cause and would be willing to be interviewed (expected duration 45 mins), please contact @Basudhara Sen @Simone Campbell via our channel #hfla-site-ux -- Prospective participants can also directly email us at sitesearch@hackforla.org. Thank you for your support. :nerd_face: p.s. we are not asking for donations, we are conducting interviews

Basu3040 commented 3 years ago

Progress: 1. Participant recruitment script has been posted in the general channel

  1. Potential participants have contacted and team and we are scheduling the interviews
  2. We have started working on the script for recruiting corporates Blockers: None Availability: 3-4 hours every week (both individual and collaborative) ETA: 10/15/21
Basu3040 commented 3 years ago

Progress:

  1. Participants have been contacted and the interviews are scheduled
  2. The script for recruiting corporates is finished and reviewed by Bonnie Blockers: None Availability: 3-4 hours every week (both individual and collaborative) ETA: 10/15/21
Basu3040 commented 3 years ago

Progress: Participants have been contacted and the interviews are scheduled. HfLA zoom will be used to interview participants and record their responses. Blockers: Interviewees are canceling interviews Availability: 3-4 hours every week (both individual and collaborative) ETA: 10/15/21

Basu3040 commented 3 years ago

Progress: 3 interviews are done and will start analysing the data next week Blockers: 2 more interviewees are required Availability: 3-4 hours every week (both individual and collaborative) ETA: 10/15/21

github-actions[bot] commented 3 years ago

@kristine-eudey, @sacamp, @Basu3040

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

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Basu3040 commented 3 years ago

Progress: We have started analyzing the data Blockers: Corporate donors need to be contacted Availability: 3-4 hours every week (both individual and collaborative) ETA: 10/15/21

github-actions[bot] commented 3 years ago

@kristine-eudey, @sacamp, @Basu3040

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Basu3040 commented 3 years ago

Progress: Interview 4 is done and we are analyzing the data Blockers: Only individual donors are interviewed Availability: 2-3 hours a week ETA: 10/31/2021

github-actions[bot] commented 3 years ago

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Basu3040 commented 3 years ago

Progress: We are creating the persona for the project Blockers: It is hard to recruit donors for the interview process Availability: 4-6 hours individually and collaboratively ETA: 10/30/2021 Pictures: https://docs.google.com/document/d/18vYTKszsGAVnhrQodkHp7HS3FQOQ6eClmogf_ePCD1g/edit

github-actions[bot] commented 2 years ago

@kristine-eudey, @sacamp, @Basu3040

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sacamp commented 2 years ago

Progress: Persona created, final research presentation being prepared Blockers: none Availability: 4-6 hours individually and collaboratively ETA: 11/07/2021 Pictures: https://docs.google.com/document/d/18vYTKszsGAVnhrQodkHp7HS3FQOQ6eClmogf_ePCD1g/edit

github-actions[bot] commented 2 years ago

@kristine-eudey, @sacamp, @Basu3040

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sacamp commented 2 years ago

Progress: Individual donor persona completed. Will begin institutional donor research next. Blockers: None Availability: 3-4 hours individually and collaboratively ETA: 12/7/21 Pictures: Individual donor research results

github-actions[bot] commented 2 years ago

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sacamp commented 2 years ago

Progress: Individual donor persona completed. Will begin corporate donor research next. Blockers: waiting on corporate donor introductions Availability: 3-4 hours individually and collaboratively ETA: 12/7/21

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@kristine-eudey, @sacamp

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sacamp commented 2 years ago

Progress: Onboarded new UX team members, working on tailoring research plan to each user group Blockers: none Availability: 2-4 hours collaborative ETA: 12/15

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sacamp commented 2 years ago

Progress: Individual donor persona completed. Blockers: waiting on corporate donor introductions Availability: 3-4 hours individually and collaboratively ETA: 1/7/21

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@sacamp

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