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hackoregon / civic-devops

Master collection point for issues, procedures, and code to manage the HackOregon Civic platform
MIT License
11 stars 4 forks source link

Service Request GitHub template #270

Closed bhgrant8 closed 4 years ago

bhgrant8 commented 4 years ago

Adds a basic service request/issue template for users to report issues experienced with our infrastructure or backend services

bhgrant8 commented 4 years ago

@MikeTheCanuck going to ask for your input here, as main owner/maintainer of this repo whether you feel appropriate move to basic triage backend and service issues through this repo, before moving towards other projects?

This option came out of discussion with @DingoEatingFuzz

MikeTheCanuck commented 4 years ago

Beyond one phrasing recommendation this is great - far more comprehensive and actionable than many "support request" or "problem report" templates I've seen used in the industry. Looking forward to being able to resolve real problems based on this approach.

bhgrant8 commented 4 years ago

I made update, going ahead with merge