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hacksu
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khe-2023
😍 New Kent Hack Enough!
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#22
Open
cseitz
opened
1 year ago
cseitz
commented
1 year ago
[x] Be able to submit tickets via the contact form
[x] List tickets on the staff portal
[x] Filter tickets by status
[ ] Allow tickets to be edited
[ ] Notes field on tickets that let staff put whatever they want in there.
[ ] Allow staff to claim a ticket, making it as claimed.
[ ] Other staff may claim tickets that are already claimed.
[ ] If you are assigned to the ticket, you may unclaim it by clicking the same button that would've assigned you.
[ ] (Optional) Other staff may be assigned to tickets via a nice dropdown autocomplete.
[ ] #20
[ ] Replying to tickets sends an email from
support@khe.io
[ ] Sending a reply or receiving a reply appends the message to the ticket itself
support@khe.io