Could not authenticate with GitHub

[Segullah]

System Health details

System Information

version	core-2023.9.1
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.11.5
os_name	Linux
os_version	6.1.45
arch	x86_64
timezone	America/New_York
config_dir	/config

Home Assistant Cloud

logged_in | false -- | -- can_reach_cert_server | pending can_reach_cloud_auth | pending can_reach_cloud | pending

Home Assistant Supervisor

host_os | Home Assistant OS 10.5 -- | -- update_channel | stable supervisor_version | supervisor-2023.08.3 agent_version | 1.5.1 docker_version | 23.0.6 disk_total | 28.0 GB disk_used | 6.9 GB healthy | true supported | true board | generic-x86-64 supervisor_api | ok version_api | pending installed_addons | Advanced SSH & Web Terminal (15.0.7), Studio Code Server (5.10.1), Z-Wave JS (0.1.89), Z-Wave JS UI (1.15.9), Home Assistant Google Drive Backup (0.111.1), Silicon Labs Flasher (0.2.0)

Dashboards

dashboards | 1 -- | -- resources | 0 mode | auto-gen

Recorder

oldest_recorder_run | September 5, 2023 at 12:36 AM -- | -- current_recorder_run | September 9, 2023 at 6:13 PM estimated_db_size | 4.59 MiB database_engine | sqlite database_version | 3.41.2

Checklist

• [X] I'm running the newest version of HACS https://github.com/hacs/integration/releases/latest
• [X] I have enabled debug logging for my installation.
• [X] I have filled out the issue template to the best of my ability.
• [X] I have read https://hacs.xyz/docs/issues
• [X] This issue is related to the backend (integration part) of HACS.
• [X] This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• [X] This issue is not a duplicate issue of currently open or issues pending release.

Describe the issue

When trying to install the HACS integration, the process fails at the point that it tries to authenticate with GitHub, because it cannot connect to host github.com:443.

Reproduction steps

1. Installed HACS by wget as in instruction
2. Settings => Devices & Services => Add Integration => Search for HACS
3. Select HACS. A new popup appears.
4. Check all boxes and click Submit
5. Error message popup stating HACS Could not authenticate with GitHub
6. Using the terminal commands ping, nc and nmap, I've confirmed that github and the port are accessible.

Debug logs

This error originated from a custom integration.

Logger: custom_components.hacs
Source: custom_components/hacs/config_flow.py:49
Integration: HACS (documentation, issues)
First occurred: 6:17:49 PM (3 occurrences)
Last logged: 6:26:30 PM

Request exception for 'https://github.com/login/device/code' with - Cannot connect to host github.com:443 ssl:default [Try again]

Diagnostics dump

If I understand this correctly, this is a download from the device (integration?). If so, this is not possible since the HACS integration has failed to install.

[hacs-bot[bot]]

Make sure you have read the issue guidelines and that you filled out the entire template.

If you have an issue identical to this, do not add comments like "same here", "i have this too", instead add a :+1: reaction to the issue description. Thanks! :+1:

[Segullah]

P.S. I saw the previous closed issue for this, #3087. But I'm not using a VPN and as I've posted above, in terminal I can access the GitHub server.

[whomai123]

I have the same issue today while im re-installing home assistant and trying to install HACS, it looks like the new version of Home Assistant uses IPv6 instead of IPv4 when it does wget command, not sure if this is related to HACS but 'https://github.com/login/device/code' seems to be 404 error.

[ludeeus]

This is not a bug in HACS. You get that when there are some sort of communication issue.

[Segullah]

You may be right. I've noticed a few other things that don't seem to be working as they should. Let me toss this over to the community and see if there's any insight into what the communication problem might be. I'll post the link to that posting here so others in the future can follow the trail on this.

EDIT: I've posted the question at [https://community.home-assistant.io/t/hacs-communication-issue-could-not-authenticate-with-github/613659]

[Segullah]

Found a solution that worked for me. Apparently the problem was related to using BalenaEtcher to write HAOS to the server hard drive (BE would stall at 31%, but HAOS would still boot, making it appear that everything was fine). So I started over and used USBimager according to https://community.home-assistant.io/t/flashing-hard-drive-get-stuck-at-31-balena-fetcher/604336/48?u=segullah. Had a successful install of HAOS and all the problems I was having (this one and other integrations like radiobrowser that need to access URLs) went away.

As far as I'm concerned, I'm done with this ticket but don't know whether to close it or leave it open for @whomai123.