terminal freezing when trying to follow installation instructions

[allysonryan]

Hi Robert -- When I try to create a fresh environment to install devbio-napari as instructed on the main page, I get the following error and then the terminal stalls for hours... Can you please have a look at this mamba error? Thanks :)

[haesleinhuepf]

Hey Allyson @allysonryan ,

could you please run mamba --version just to see what it is?

On my computer it does something like this:

[allysonryan]

@haesleinhuepf My mamba is apparently super out of date, but all attempts to update it also result in the terminal freezing for hours... I also cannot even manage to uninstall mamba and start fresh :'(

[haesleinhuepf]

That sounds like a problem the IT dept can solve 😉

[allysonryan]

Already submitted a trouble ticket! :)