Unable to select resolution

[abuseddoughboy]

Describe the bug When attempting to download some episodes request me to selct resolution and there are non listed, upon browsing with the browser sometimes it says its unavailable. Doesnt happen on all episodes and its more than one show.

Where does the issue happen?

• Platform: Crunchyroll
• 3.12, 3.13

[ghost]

occurs randomly with a complete playlist or with individual episodes. If you re-insert the episode, it might work without this error.

[hama3254]

I have to look at this but if it's random it could come from CR.

[Serpentstar]

It doesn't appear to be completely random,

images

   

When I see it, the error is consistent. For example, on the series Ga-rei-Zero, I was able to download ep1 and ep3, but ep2 gives the error. The same applies to the single episode of Kaina of the Great Snow Sea. Error pops up every time. Even after closing and restarting. It feels like CR went and mucked things up again. My resolution is 480P in hybrid mode using MKV and Copy. I am hardcoding English subtitles with chapters.

[hama3254]

It looks to me like a CR issue.

[Serpentstar]

I discovered something. I went and changed my download resolution to 360P for Kaina of the great snow sea, and it was successful. So there is an possibility that 480p wasn't an option. Would it be possible to put a check in the system where if the first resolution fails, it can fall back to a smaller one? Ga Rei Zero required me to go to 720p for the 2nd episode, so this is looking more and more like CR doesn't have all of the resolutions available for each of their episodes.

[ghost]

as i said its totally random if u have this error try it again and then maybe it works or not. sometimes i need to try it 5 or 6 times to work

it has nothing to do with resolution

[hama3254]

I discovered something. I went and changed my download resolution to 360P for Kaina of the great snow sea, and it was successful. So there is an possibility that 480p wasn't an option.

i only the error you can see in my screenshot at the top, this mean there are no data at all or it works with every resolution.

Would it be possible to put a check in the system where if the first resolution fails, it can fall back to a smaller one?

the drop down should let you select any available resolution but it is empy since it has no proper error handling for the case of empty or invalid data.

[todstelzer]

Same problem. It's random and works after a few tries
Maybe there should be a check in the code and when this happen wait 10s and try it 5 times and on;y give a error after 5 tries?

[AsIFall]

Same problem over here. I first used the version 3.9portable switched to the newly released version after the issue occured several times. I thought I need to update for the problem to be gone but it seems that it does not. Sitting here for almost half an hour trying effortly to download but with no success.

[abuseddoughboy]

so when you navigate to the problem video in the built in browser it just shows a blank video, i can copy and paste the link into firefox and play the video though. I'm an idiot but is there another browser or would there be any way to identify that this app is trying to download from cr? Just trying to come up with ideas.

[hama3254]

would there be any way to identify that this app is trying to download from cr?

Not impossible but unlikely, if they want to block downloads they would use DRM which is technically difficult to crack and by doing so you would breake the law in multiple countrys.

[AsIFall]

Well, it's no use it seems. The problem still occurs to me. Does not matter how often I start to try downloading the file anew. Will try with another series today.

[Akamaru]

It's still working with v3.11

[hama3254]

Right now it will look for all 3 of the green ones and then use the first it finds. The last git changes the code to check the next one if the request fails, this should improve the success rate. CR would have more streams but the red ones are DRM protected and can not be downloaded, the yellow ones would just not work with the hybrid mode and the two orange ones have limited options.

[hama3254]

just uploaded v3.13.1 if it works as intended needs to be seen

[AsIFall]

just uploaded v3.13.1 if it works as intended needs to be seen Well, at least it does not show the missing resolution issue again.

[hama3254]

@AsIFall You can use the --insecure to get around that issue

[AsIFall]

Thank you. It works for me now.

[todstelzer]

Hey this seems to work! Thank you for your awesome work with this program. Recording it with OBS is a pain... ^^; Glad it works now :)

[petenun]

Seems to be working great again. Thank you @hama3254. You rock (as usual).

[Asklac]

Greetings friend! I have this problem, how can I solve it?

[hama3254]

@Asklac if the build-in web browser works for you fine then you might just have been to fast with clicking download, i should lock the download button until the browser is initialization is completed. If the build-in web browser does not work then you might need the WebView2 Runtime from Microsoft.

[stephan1978]

hello

wollte bloss sagen das die letzte folge von one piece nicht gut funktioniert nach dem download.

ab 13.30 min sind kodierungsfehler drauf (bild bleibt kurz stehen und der ton läuft nicht syncron)

gruss stephan sonst funktioniert sehr gut

[acteias]

I can no longer download dubbed videos CR changed her player and embedded all the audios can you fix it?