Download problem

[ZioBomba]

Describe the bug I'm trying to download episode 23 dubbed in Italian of Dr. Stone season 1 but the program gives me error, and I don't understand why, it works with any other episode but this one doesn't

Where does the issue happen?

• Platform: Crunchyroll, Windows 10
• Settings: Softsub
• Version: 3.15.3

Screenshots https://prnt.sc/aWok9m4xjBo3

Additional context The episode I can't download is this one: https://www.crunchyroll.com/it/watch/GN7UDVZDX/wave-of-science

[hama3254]

With the error code 502 is this most likely a server issue so nothing I can do here.

[fixx1983]

With the error code 502 is this most likely a server issue so nothing I can do here.

I'm trying to download the same audio, and for me it's error 400. Everything else works good

EDIT: looks like is an episode-related issue. I can see it from web browser on my pc but it doesn't work via smartphone app

[ZioBomba]

A similar mistake happened to me with the Italian dubbed episode 13 of To Your Eternity.. Screen: https://prnt.sc/E3Rm1Wn6ZBlZ What can I do?

[ZioBomba]

Now the problem seems to have gotten worse, I just can't download anything, neither subtitles nor videos, and as soon as I paste a crunchyroll link the program gives me this error: https://prnt.sc/OuHzUWfggAZM @hama3254

[hama3254]

I hade time to check https://www.crunchyroll.com/it/watch/GN7UDVZDX/wave-of-science which seems to give issues for all downloadable versions.

edit: just have seen that https://pl.crunchyroll.com/ reports 400 while it should report 502 as the text in the webbrowser does

image - wrong HTTP code


Log Dr. STONE Season 1 Episode 23

``` [S01 E23] Dr. STONE Season 1 Episode 23 D:\Test\Dr. STONE\Season 1\ curl: (22) The requested URL returned error: 400 Error accessing master #0 -- https://pl.crunchyroll.com/evs3/a0a9573faf181d85b43be346affe5c7c/assets/b82f693793ca8e5dcc82b9b4b131aea3_,5100657.mp4,5100658.mp4,5100656.mp4,5100654.mp4,5100655.mp4,.urlset/master.m3u8?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cCo6Ly9wbC5jcnVuY2h5cm9sbC5jb20vZXZzMy9hMGE5NTczZmFmMTgxZDg1YjQzYmUzNDZhZmZlNWM3Yy9hc3NldHMvYjgyZjY5Mzc5M2NhOGU1ZGNjODJiOWI0YjEzMWFlYTNfLDUxMDA2NTcubXA0LDUxMDA2NTgubXA0LDUxMDA2NTYubXA0LDUxMDA2NTQubXA0LDUxMDA2NTUubXA0LC51cmxzZXQvbWFzdGVyLm0zdTgiLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE2ODQ3NDI1OTh9fX1dfQ__&Signature=pSQyADlWHiGVazoX37FeJnyd18EPAJSj4jvik3z-eSmTH4oYgumeSs5ocmaUEvvG7oXdz5gdRaox50jFAKIMv2qH-kivaZkMYpDVa1tDbJmOeul4zg1M6tvv2eCheVKu7NraT0IMkZsPJBY5IupuL75jmY346MUs~lmAL7o-NV22fWoAaXru6y3hmBPs887WPmMQ8VGeECaixgd7mU4v4YEFUgytpBVUJpX0Ml~s4PTsk7C4Q~Q4H8azK0zxmrP7AWR83kKGS6d8e9t~pXRV1AShkY57YzjqcUSkgGsyjoGBHnNf5pE80fbFevJQspJ7qhRA1e7tNvwp1EQLSqb6SA__&Key-Pair-Id=APKAJMWSQ5S7ZB3MF5VA curl: (22) The requested URL returned error: 502 Error accessing master #1 -- https://v.vrv.co/evs3/a0a9573faf181d85b43be346affe5c7c/assets/b82f693793ca8e5dcc82b9b4b131aea3_,5100657.mp4,5100658.mp4,5100656.mp4,5100654.mp4,5100655.mp4,.urlset/master.m3u8?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cCo6Ly92LnZydi5jby9ldnMzL2EwYTk1NzNmYWYxODFkODViNDNiZTM0NmFmZmU1YzdjL2Fzc2V0cy9iODJmNjkzNzkzY2E4ZTVkY2M4MmI5YjRiMTMxYWVhM18sNTEwMDY1Ny5tcDQsNTEwMDY1OC5tcDQsNTEwMDY1Ni5tcDQsNTEwMDY1NC5tcDQsNTEwMDY1NS5tcDQsLnVybHNldC9tYXN0ZXIubTN1OCIsIkNvbmRpdGlvbiI6eyJEYXRlTGVzc1RoYW4iOnsiQVdTOkVwb2NoVGltZSI6MTY4NDc0MjU5OH19fV19&Signature=cVz0SlePTO87oQHcGdBfc2NVDDKKvIEshiKZ-LwaEkfmLCOjUdGT-Zu4ZVxL81U-r-KLBMCFO9ArOsqDJPdP2ZnZy4Rkdi8qnamgNswIaTZqs55nsrk4miqZrXAQKJt55xPBxdFLtA9~I5wdmuSjXqeSpv~BiNJ~YH7WZkEMijFJBkSO7UlliIMq-Y4Ns3J2HIPDSJb1lXp~50KLVxcq2jrhSafztSf7cAElz0hJclT8Pw-YqCkx6CpaSj3HF9fiBb4sX5Q4XxE8-iG8NeRloei-ZX99OAt-oZrgwvkgRx6f6z39os4b7MhznyMZ6Wn8IbJpX8~gputG~wiMMEy2lQ__&Key-Pair-Id=APKAJMWSQ5S7ZB3MF5VA curl: (22) The requested URL returned error: 400 Error accessing master #2 -- https://pl.crunchyroll.com/evs3/a0a9573faf181d85b43be346affe5c7c/assets/b82f693793ca8e5dcc82b9b4b131aea3_,5100657.mp4,5100658.mp4,5100656.mp4,5100654.mp4,5100655.mp4,.urlset/master.m3u8?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cCo6Ly9wbC5jcnVuY2h5cm9sbC5jb20vZXZzMy9hMGE5NTczZmFmMTgxZDg1YjQzYmUzNDZhZmZlNWM3Yy9hc3NldHMvYjgyZjY5Mzc5M2NhOGU1ZGNjODJiOWI0YjEzMWFlYTNfLDUxMDA2NTcubXA0LDUxMDA2NTgubXA0LDUxMDA2NTYubXA0LDUxMDA2NTQubXA0LDUxMDA2NTUubXA0LC51cmxzZXQvbWFzdGVyLm0zdTgiLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE2ODQ3NDI1OTh9fX1dfQ__&Signature=pSQyADlWHiGVazoX37FeJnyd18EPAJSj4jvik3z-eSmTH4oYgumeSs5ocmaUEvvG7oXdz5gdRaox50jFAKIMv2qH-kivaZkMYpDVa1tDbJmOeul4zg1M6tvv2eCheVKu7NraT0IMkZsPJBY5IupuL75jmY346MUs~lmAL7o-NV22fWoAaXru6y3hmBPs887WPmMQ8VGeECaixgd7mU4v4YEFUgytpBVUJpX0Ml~s4PTsk7C4Q~Q4H8azK0zxmrP7AWR83kKGS6d8e9t~pXRV1AShkY57YzjqcUSkgGsyjoGBHnNf5pE80fbFevJQspJ7qhRA1e7tNvwp1EQLSqb6SA__&Key-Pair-Id=APKAJMWSQ5S7ZB3MF5VA Checked 3 ```

Italian dubbed episode 13 of To Your Eternity seems similar

Log episode 13 of To Your Eternity

``` [S01 E13] To Your Eternity Season 1 Episode 13 D:\Test\To Your Eternity\Season 1\ curl: (22) The requested URL returned error: 400 Error accessing master #0 -- https://pl.crunchyroll.com/evs3/b8e16f00b9596eee99effd50397a5b90/assets/545d81133ff6715cc639fa9ac5eb4ee6_,5114688.mp4,5114689.mp4,5114687.mp4,5114685.mp4,5114686.mp4,.urlset/master.m3u8?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cCo6Ly9wbC5jcnVuY2h5cm9sbC5jb20vZXZzMy9iOGUxNmYwMGI5NTk2ZWVlOTllZmZkNTAzOTdhNWI5MC9hc3NldHMvNTQ1ZDgxMTMzZmY2NzE1Y2M2MzlmYTlhYzVlYjRlZTZfLDUxMTQ2ODgubXA0LDUxMTQ2ODkubXA0LDUxMTQ2ODcubXA0LDUxMTQ2ODUubXA0LDUxMTQ2ODYubXA0LC51cmxzZXQvbWFzdGVyLm0zdTgiLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE2ODQ3NDMxNzV9fX1dfQ__&Signature=QBx3L49ZCmp-~ynrRitHkIH4lSFJ~7QlHhSbRXnLetE6qLMtiTYRoqj7uc3NNhkl69V1Q-poLRod9SoVevOkouHNAloH82cuJPP9mcSOlt~zcyUWwGM9r8fVQRBBvXD6s46NEsezhDb0eqBQjEZBon1OzDTsfagiS787ns3SX9UzAEOWInGsRFAz2Ofts5m~XMagZOEZUCtDJWPP3kktaiVqILKzbonF6jrssGuXYrTGOfvH~mC61jAHbbtWhimwURXDtB2fx0-LXAM9Zju-pPl4L5zELt~~8p1Xmvn-FeBN0iS1u9sG5dzHuaLW9eeU4iJtWEn39~CQ8gs6VzL4uA__&Key-Pair-Id=APKAJMWSQ5S7ZB3MF5VA curl: (22) The requested URL returned error: 400 Error accessing master #1 -- https://pl.crunchyroll.com/evs3/b8e16f00b9596eee99effd50397a5b90/assets/545d81133ff6715cc639fa9ac5eb4ee6_,5114688.mp4,5114689.mp4,5114687.mp4,5114685.mp4,5114686.mp4,.urlset/master.m3u8?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cCo6Ly9wbC5jcnVuY2h5cm9sbC5jb20vZXZzMy9iOGUxNmYwMGI5NTk2ZWVlOTllZmZkNTAzOTdhNWI5MC9hc3NldHMvNTQ1ZDgxMTMzZmY2NzE1Y2M2MzlmYTlhYzVlYjRlZTZfLDUxMTQ2ODgubXA0LDUxMTQ2ODkubXA0LDUxMTQ2ODcubXA0LDUxMTQ2ODUubXA0LDUxMTQ2ODYubXA0LC51cmxzZXQvbWFzdGVyLm0zdTgiLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE2ODQ3NDMxNzV9fX1dfQ__&Signature=QBx3L49ZCmp-~ynrRitHkIH4lSFJ~7QlHhSbRXnLetE6qLMtiTYRoqj7uc3NNhkl69V1Q-poLRod9SoVevOkouHNAloH82cuJPP9mcSOlt~zcyUWwGM9r8fVQRBBvXD6s46NEsezhDb0eqBQjEZBon1OzDTsfagiS787ns3SX9UzAEOWInGsRFAz2Ofts5m~XMagZOEZUCtDJWPP3kktaiVqILKzbonF6jrssGuXYrTGOfvH~mC61jAHbbtWhimwURXDtB2fx0-LXAM9Zju-pPl4L5zELt~~8p1Xmvn-FeBN0iS1u9sG5dzHuaLW9eeU4iJtWEn39~CQ8gs6VzL4uA__&Key-Pair-Id=APKAJMWSQ5S7ZB3MF5VA curl: (22) The requested URL returned error: 502 Error accessing master #2 -- https://v.vrv.co/evs3/b8e16f00b9596eee99effd50397a5b90/assets/545d81133ff6715cc639fa9ac5eb4ee6_,5114688.mp4,5114689.mp4,5114687.mp4,5114685.mp4,5114686.mp4,.urlset/master.m3u8?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cCo6Ly92LnZydi5jby9ldnMzL2I4ZTE2ZjAwYjk1OTZlZWU5OWVmZmQ1MDM5N2E1YjkwL2Fzc2V0cy81NDVkODExMzNmZjY3MTVjYzYzOWZhOWFjNWViNGVlNl8sNTExNDY4OC5tcDQsNTExNDY4OS5tcDQsNTExNDY4Ny5tcDQsNTExNDY4NS5tcDQsNTExNDY4Ni5tcDQsLnVybHNldC9tYXN0ZXIubTN1OCIsIkNvbmRpdGlvbiI6eyJEYXRlTGVzc1RoYW4iOnsiQVdTOkVwb2NoVGltZSI6MTY4NDc0MzE3NX19fV19&Signature=nb0kLUTJ7oQHdIpgwjwqBXDQfw~DQ1rjfl6tEizOt4O0OcmXM7-SeJnzvmhqCzWC5l70ylAjeB8URkpijx2CDprX~gg1A6h~vZEP0iaCdbF7wn8g0PhOX1bZh5G3JTE0k8e1BGVeSOT6luaAusXmnNcjMBQ~FnxYV4WgcmJB9bnrfn4oBJ4gt3xwalqjgDE-uYn9pgLjDTUW0ycdtNho7Q2EeBeNfYtRD78WvEMqhdZSRe~DwQmNaHwN4sCTlHgbvmhXFDEs9I7lwUl7VrvTYg3CKX46CSBP35Ep7UfOdB0zj6m7EtonwVM1OQBIM-YzzocHyUp0cA9ZumSQnTpk~A__&Key-Pair-Id=APKAJMWSQ5S7ZB3MF5VA Checked 3 ```

@ZioBomba the last one seems fine to me, this can be a simple random issue. restart the downloader open the add window and than don't add the video for a view seconds since the downloader does some background working after you open the add window.

[hama3254]

with this and #748 being the same issue i lock this one here please check #748 for the latest changes.