IVR option - user_exists failure

GoogleCodeExporter commented 9 years ago

What steps will reproduce the problem?
1. Enabled direct dial option. 4-digits extension numbers
2. Option 1 - does enterprise dial internal group and 3 remote client phones
3. While hearing message, pressed 1.

What is the expected output? What do you see instead?
Ringback tone is expected - instead  the call hangup.  Upon examining the 
console log -  "user_exists 1" is executed. 

What version of the product are you using? On what operating system?
CentOS 6.5 x_64, Freeswitch 1.2

Please provide any additional information below.
I corrected the problem by tweaking the ivr_menu.lua line to
235:                if (string.len(digits) > 3) then

to distinguish 1-digit options to 4~6 digits extension numbers.  I don't know 
the effects of this revision.

Original issue reported on code.google.com by nandy1...@gmail.com on 15 Jul 2014 at 5:28

GoogleCodeExporter commented 9 years ago

man you need to upgrade your freeswitch 1.2??

Original comment by acarreg...@gmail.com on 15 Jul 2014 at 9:19

GoogleCodeExporter commented 9 years ago

How I wish I could upgrade FS to latest version. However, I encountered 
problems in mod_portaudio with v1.2.stable and v1.4.

Original comment by nandy1...@gmail.com on 15 Jul 2014 at 10:07

hamidlee / fusionpbx

IVR option - user_exists failure #654