Cannot restore purchase on App Store

[ashga]

Describe the bug A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Environment details (please complete the following information):

• Device: [e.g. iPhone6, MacBook]
• OS: [e.g. iOS8.1, macOS 11]
• SQLPro app Version [e.g. SQLPro Studio 2022.x] Please ensure you specify the full app name. (ex: SQLPro Studio, SQLPro for MySQL, etc).
  • Installation source: [App Store, Website download, Setapp].
  • Target database server [e.g. MySQL, PostgreSQL, Microsoft SQL Server, etc]

Additional context Add any other context about the problem here.

Issues will be closed until environmental details are provided.

If the above template is not completed, issues with be closed with the statement Issue has been closed. Please edit the initial post (or create a new issue) and follow the template. Once completed, the issue may be reopened.

[ashga]

A clear and concise description of what the bug is.

I purchased this product and now got a new iPad and cannot restore my purchase

[hankinsoft]

Try these steps: https://github.com/hankinsoft/SQLPro/wiki/App-Store-Subscription-not-Renewing

If the issue is still not solved after those steps, please re-open a new issue and fill in the Environment details.