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hannesmannerheim / qvitter

mirror. moved to https://git.gnu.io/h2p/Qvitter, send merge requests and issues there
https://git.gnu.io/h2p/Qvitter
GNU Affero General Public License v3.0
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Sign-up broken for Quitter.se #156

Closed Cassolotl closed 9 years ago

Cassolotl commented 9 years ago

(I don't know how to report this bug. I tried emailing En Kompis Kompis but I got no acknowledgement and the bug is still there.)

When signing up on Firefox and Chrome (I was on a Mac), new users signing up get stuck on this loading screen forever:

screen shot 2015-04-05 at 11 35 28

In the end I managed to join using my friend's laptop, which runs Debian, and the browser was Iceweasel.

Cassolotl commented 9 years ago

Here are three accurate screenshots of the issue:

Chrome Version 41.0.2272.118 (64-bit), Mac OS X 10.10.2:

chrome screen shot 2015-04-05 at 12 42 37

Firefox 36.0.1, same Mac OS X 10.10.2:

firefox screen shot 2015-04-05 at 12 45 08

Safari Version 8.0.4 (10600.4.10.7), same Mac OS X 10.10.2:

safari screen shot 2015-04-05 at 12 50 46

@darksider3@quitter.se said (and I didn't understand):

And BTW: StartSSL has actually a problem with theyr Authenticationservers, and Firefox has problems to auth the cert without them So that's can be a reason, because quitter.se fully operates over SSL. Chrome have no problems with that. Yeah, like i said: The StartSSL Servers have problems actually. Please wait a while, to give them time to get them the servers back working. I really don't know. I've tried in Chromium on Debian Jessie - javascript says error. Because he cannot connect to the HTTPS Version. That references again back to the StartSSL-Server problems. So you can report that bug, when the SSL-Problems are solved by the StartSSL-Servers. I see, you have already written a bug report at the right place(qvitter at Github). So please, wait, that we get a responce from any verified source(Admin i.e.)

Quitter.se is not very accessible to people who don't code (like me). I was told by another user that I was imagining this bug, even after explaining that I know of two other people experiencing this issue.

tuupola commented 9 years ago

I was trying to register yesterday for quitter.se. Got stuck on loading screen forever: Looked at the console and /api/register.json (or something similar, do not remember anymore) was returning 404. Tried quitter.no and it worked right away.

moshpirit commented 9 years ago

I think that's a quitter.se issue, instead of a Qvitter one since it doesn't depend of the interface, just the server, but I can be wrong.

hannesmannerheim commented 9 years ago

moshpirit is right, this is most likely quitter.se having a time limit on registrations. if you register "too fast", you are assumed to be a bot. we should change that time limit to something smaller, so humans don't get caught, and add better error reporting in qvitter.

moshpirit commented 9 years ago

Maybe showing a chronometer could be a good idea to let us know how much time do we have. Something like this:

chronometer

(The Oxygen icon has been partially used)

sergeevabc commented 9 years ago

Sign up is still broken, alas.

hannesmannerheim commented 9 years ago

i think this is resolved now. just open it again if you hear someone have the problem still