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hardillb / node-red-contrib-alexa-home-skill

A Node-RED node to control things via Amazon Alexa
https://alexa-node-red.bm.hardill.me.uk/
Apache License 2.0
89 stars 42 forks source link

Device is not responding #54

Closed agiuliano closed 5 years ago

agiuliano commented 5 years ago

Hi, from yesterday, when I try to turn on a device using alexa and alexa-home, Alexa keep saying "device-name is not responding". I've double checked everything, the device is discoverable and my node-red is on and the alexa-home shows connected. It seems something is wrong in the backend. Is this something you are already aware of? If not, how can I troubleshoot what's wrong?

hardillb commented 5 years ago

I would need your username and the device name to look at the logs

hardillb commented 5 years ago

Also when did you create your account and devices?

agiuliano commented 5 years ago

username is 'shark' and I only have one device

On Thu 20 Dec 2018, 9:34 a.m. Ben Hardill <notifications@github.com wrote:

I would need your username and the device name to look at the logs

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/hardillb/node-red-contrib-alexa-home-skill/issues/54#issuecomment-448933296, or mute the thread https://github.com/notifications/unsubscribe-auth/ABM608IWe28M5rCitV6KVH-ywiDCCMtIks5u61mvgaJpZM4Zbz8L .

hardillb commented 5 years ago

I can see noting obviously wrong. Have you attached a debug node to the input node to see if the messages are arriving? Also are you using auto acknowledge or doing it manually?

agiuliano commented 5 years ago

I'm using auto acknowledge, also the message is not reaching the node unfortunately :(

On Thu 20 Dec 2018, 11:05 a.m. Ben Hardill <notifications@github.com wrote:

I can see noting obviously wrong. Have you attached a debug node to the input node to see if the messages are arriving? Also are you using auto acknowledge or doing it manually?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/hardillb/node-red-contrib-alexa-home-skill/issues/54#issuecomment-448958957, or mute the thread https://github.com/notifications/unsubscribe-auth/ABM601lgr4rxk4dkIXzkL4kdiySr-ig5ks5u628IgaJpZM4Zbz8L .

hardillb commented 5 years ago

Did you delete and re-add the device on the website at some point?

Anyway the only thing I can suggest at the moment is to try re-linking the skill.

Steps:

You can also remove the input node in Node-RED and then re add it. You should not need to remove the config node.

agiuliano commented 5 years ago

I've tried that and now it seems working again. Not sure what happened