Internal Server Error

[AndyReifman]

Problem

Recently I've started hitting an Internal Server Error webpage every time I try to navigate to the Overseerr web ui

Expected behavior

Overseerr UI to load

Actual behavior

White page with Internal Server Error displayed

Looking in the logs, this is the message outputted when I try to open the web page

AxiosError: connect ECONNREFUSED ::1:5055
    at AxiosError.from (file:///opt/node_modules/axios/lib/core/AxiosError.js:89:14)
    at RedirectableRequest.handleRequestError (file:///opt/node_modules/axios/lib/adapters/http.js:577:25)
    at RedirectableRequest.emit (node:events:517:28)
    at eventHandlers.<computed> (/opt/node_modules/follow-redirects/index.js:14:24)
    at ClientRequest.emit (node:events:517:28)
    at Socket.socketErrorListener (node:_http_client:501:9)
    at Socket.emit (node:events:517:28)
    at emitErrorNT (node:internal/streams/destroy:151:8)
    at emitErrorCloseNT (node:internal/streams/destroy:116:3)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
  port: 5055,
  address: '::1',
  syscall: 'connect',
  code: 'ECONNREFUSED',
  errno: -111,
  config: {
    transitional: {
      silentJSONParsing: true,
      forcedJSONParsing: true,
      clarifyTimeoutError: false
    },
    adapter: [ 'xhr', 'http' ],
    transformRequest: [ [Function: transformRequest] ],
    transformResponse: [ [Function: transformResponse] ],
    timeout: 0,
    xsrfCookieName: 'XSRF-TOKEN',
    xsrfHeaderName: 'X-XSRF-TOKEN',
    maxContentLength: -1,
    maxBodyLength: -1,
    env: { FormData: [Function], Blob: [class Blob] },
    validateStatus: [Function: validateStatus],
    headers: AxiosHeaders {
      Accept: 'application/json, text/plain, */*',
      'User-Agent': 'axios/1.3.4',
      'Accept-Encoding': 'gzip, compress, deflate, br'
    },
    method: 'get',
    url: 'http://localhost:5055/api/v1/settings/public',
    data: undefined
  },
  request: <ref *1> Writable {
    _writableState: WritableState {
      objectMode: false,
      highWaterMark: 16384,
      finalCalled: false,
      needDrain: false,
      ending: false,
      ended: false,
      finished: false,
      destroyed: false,
      decodeStrings: true,
      defaultEncoding: 'utf8',
      length: 0,
      writing: false,
      corked: 0,
      sync: true,
      bufferProcessing: false,
      onwrite: [Function: bound onwrite],
      writecb: null,
      writelen: 0,
      afterWriteTickInfo: null,
      buffered: [],
      bufferedIndex: 0,
      allBuffers: true,
      allNoop: true,
      pendingcb: 0,
      constructed: true,
      prefinished: false,
      errorEmitted: false,
      emitClose: true,
      autoDestroy: true,
      errored: null,
      closed: false,
      closeEmitted: false,
      [Symbol(kOnFinished)]: []
    },
    _events: [Object: null prototype] {
      response: [Function: handleResponse],
      error: [Function: handleRequestError],
      socket: [Function: handleRequestSocket]
    },
    _eventsCount: 3,
    _maxListeners: undefined,
    _options: {
      maxRedirects: 21,
      maxBodyLength: Infinity,
      protocol: 'http:',
      path: '/api/v1/settings/public',
      method: 'GET',
      headers: [Object: null prototype],
      agents: [Object],
      auth: undefined,
      beforeRedirect: [Function: dispatchBeforeRedirect],
      beforeRedirects: [Object],
      hostname: 'localhost',
      port: '5055',
      agent: undefined,
      nativeProtocols: [Object],
      pathname: '/api/v1/settings/public'
    },
    _ended: true,
    _ending: true,
    _redirectCount: 0,
    _redirects: [],
    _requestBodyLength: 0,
    _requestBodyBuffers: [],
    _onNativeResponse: [Function (anonymous)],
    _currentRequest: ClientRequest {
      _events: [Object: null prototype],
      _eventsCount: 7,
      _maxListeners: undefined,
      outputData: [],
      outputSize: 0,
      writable: true,
      destroyed: false,
      _last: true,
      chunkedEncoding: false,
      shouldKeepAlive: false,
      maxRequestsOnConnectionReached: false,
      _defaultKeepAlive: true,
      useChunkedEncodingByDefault: false,
      sendDate: false,
      _removedConnection: false,
      _removedContLen: false,
      _removedTE: false,
      strictContentLength: false,
      _contentLength: 0,
      _hasBody: true,
      _trailer: '',
      finished: true,
      _headerSent: true,
      _closed: false,
      socket: [Socket],
      _header: 'GET /api/v1/settings/public HTTP/1.1\r\n' +
        'Accept: application/json, text/plain, */*\r\n' +
        'User-Agent: axios/1.3.4\r\n' +
        'Accept-Encoding: gzip, compress, deflate, br\r\n' +
        'Host: localhost:5055\r\n' +
        'Connection: close\r\n' +
        '\r\n',
      _keepAliveTimeout: 0,
      _onPendingData: [Function: nop],
      agent: [Agent],
      socketPath: undefined,
      method: 'GET',
      maxHeaderSize: undefined,
      insecureHTTPParser: undefined,
      joinDuplicateHeaders: undefined,
      path: '/api/v1/settings/public',
      _ended: false,
      res: null,
      aborted: false,
      timeoutCb: null,
      upgradeOrConnect: false,
      parser: null,
      maxHeadersCount: null,
      reusedSocket: false,
      host: 'localhost',
      protocol: 'http:',
      _redirectable: [Circular *1],
      [Symbol(kCapture)]: false,
      [Symbol(kBytesWritten)]: 0,
      [Symbol(kNeedDrain)]: false,
      [Symbol(corked)]: 0,
      [Symbol(kOutHeaders)]: [Object: null prototype],
      [Symbol(errored)]: null,
      [Symbol(kHighWaterMark)]: 16384,
      [Symbol(kRejectNonStandardBodyWrites)]: false,
      [Symbol(kUniqueHeaders)]: null
    },
    _currentUrl: 'http://localhost:5055/api/v1/settings/public',
    [Symbol(kCapture)]: false
  },
  cause: Error: connect ECONNREFUSED ::1:5055
      at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1555:16) {
    errno: -111,
    code: 'ECONNREFUSED',
    syscall: 'connect',
    address: '::1',
    port: 5055
  }
}

[sinclairpaul]

If possible could you try disabling IPV6 and retrying, as it looks to be an upstream issue relating to it.

[AndyReifman]

If possible could you try disabling IPV6 and retrying, as it looks to be an upstream issue relating to it.

Disable on HA, Plex Server, or the entire home network?

[sinclairpaul]

Just on the HA install, so the addon cannot bind to it.

[AndyReifman]

Hmm, so I disabled IPv6, rebooted HA, and it looks like I'm still getting the same error.

I can hit url: 'http://localhost:5055/api/v1/settings/public' from my computer (using the correct HA url of course), but I'm not sure that's helpful.

[sinclairpaul]

Problem is cause: Error: connect ECONNREFUSED ::1:5055

Which looks to be related to https://github.com/sct/overseerr/pull/3839

[AndyReifman]

lmiklosko commented Apr 5, 2024

Oof.

Wonder why I'm just now hitting this.

[Chefski]

Have you found any fix? I'm having the same problem

[SirJohnDoe]

Still happens. The addon in Alexbelgiums repo works fine (same version).

[mwilky]

If possible could you try disabling IPV6 and retrying, as it looks to be an upstream issue relating to it.

Disabled IPv6 and still got the same issue

[AndyReifman]

I was still hitting this.

Switched to https://github.com/alexbelgium/hassio-addons/tree/master/overseerr yesterday and it appears to be working fine.

[gbcatrinoiu]

I was still hitting this.

Switched to https://github.com/alexbelgium/hassio-addons/tree/master/overseerr yesterday and it appears to be working fine.

good suggestion works fine for me too although I don't get why. it is basically the same version

[TheS1ngularity]

I'm having the same issue. No fix yet?

[github-actions[bot]]

There hasn't been any activity on this issue recently, so we clean up some of the older and inactive issues. Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by leaving a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thanks!

[AndrewVos]

Same issue for me.

[Chefski]

@AndrewVos I've moved over to Jellyseerr now if you'd want to see if that helps. Works fine, seems the same, just name is different: https://github.com/alexbelgium/hassio-addons/tree/master/jellyseerr

[HydrelioxGitHub]

Anything to try with this issue ? It seems that this issues had already been asked for a solution https://github.com/hassio-addons/addon-overseerr/issues/14 but has been closed because of stale.

[github-actions[bot]]

There hasn't been any activity on this issue recently, so we clean up some of the older and inactive issues. Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by leaving a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thanks!

[HydrelioxGitHub]

This is still happening. Does I have to provide more useful data about it ?