Remote access no longer possible

[danir-de]

Problem/Motivation

The Unifi network controlled by the add-on always shows as offline both in the UniFi app, as well as online on unifi.ui.com.

Expected behavior

Network should be online, when the Add-on is running.

Actual behavior

The network is being shown as offline.

Steps to reproduce

• Install the UniFi Addon on ~Hass.io~ Home Assistant OS on as Raspberry Pi 4B.
• Check the Add-on settings. It states:

  Remote Access requires 64-bit Java Runtime Environment UniFi Network requires a 64-bit Java runtime environment (JRE) to enable Remote Access from unifi.ui.com. You can download it from www.java.com.

Proposed changes

Include 64-Bit java package inside the container image.

[frenck]

"Hass.io" That term hasn't been used for years anymore, and is ambiguous.

This seems like an odd message, especially since the add-on is only shipped as 64 bits (there aren't 32 bits versions of the add-on available). I have no direct reason to see why it says that tbh. That said, the add-on runs on OpenJDK, maybe that is a support thing @ UniFi.

../Frenck

[danir-de]

I could fix it by restarting the whole HomeAssistant Supervisor, effectively rebooting the hardware device.

TLDR: Don't just restart the container/app. Restart the host system to get it working again.

Maybe someone finds this useful in the future.