Cannot log in - Githubissues

haswellr / CritterDB

A web application to help you find and create custom creatures and NPCs for the 5th edition of the world's greatest role playing game.

http://www.critterdb.com

53 stars 15 forks source link

Cannot log in #91

Closed guntam closed 2 years ago

guntam commented 2 years ago

If this is a bug or issue report, please follow the template below:

Actual Behavior:

What is the issue? * I can't log in. It says the "invalid username" and if I try to reset password using the e-mail I signed up with, it says the e-mail is not on the system.
What is the expected behavior? I should be able to log in.

Additional Information:

Browser Type: * Chrome
Browser Version: * Version 99.0.4844.51 (Official Build) (64-bit)
OS: * Windows 10

Do not modify the titles or questions. Simply add your responses to the ends of the questions. Add more lines if needed.

haswellr commented 2 years ago

There is something going wrong with the server. Nobody is able to log in, so this is not isolated to a single account. The data in the database is fine, as far as I can tell, so this is more an issue with accessing your account than having lost your account (in case that alleviates concerns). This may be related to recent OS updates I performed a few days back.

I tried some quick debugging steps but was unable to resolve the issue this morning. I unfortunately cannot spend more time on it til tonight, about 14 hours from now. The site will likely remain down until then.

I'm very sorry for the inconvenience. Please follow this issue for updates.

haswellr commented 2 years ago

Turns out the database is out of space. I am upgrading now, hoping for resolution in the next couple of hours.

haswellr commented 2 years ago

The fix (as always) wasnt as smooth as expected. I will take a further look tonight. Unfortunately I'm not able to commit a ton of time until Monday evening, but hoping I can fix in my spare time.

haswellr commented 2 years ago

Fixed at last! Very sorry for the delay. I strive to be more on top of issues like this, but had a bunch of commitments the past couple of days.