Open SerinaSama opened 3 years ago
Would like to note that I am also experiencing a similar - if not the same - problem. Installing the drivers have caused my computer to get stuck on the loading screen when booting up. Trying to boot into safe mode left me with a pitch-black screen. I tried uninstalling the drivers using cmd but was greeted with a 0xE0000302 error, so I deleted the files altogether. Didn't bring any results, still stuck in a loop when booting at the moment, will retry in the morning. I'm not trying to be a dickhead by barging into OP's problem, but I just thought this experience might be helpful in the process of resolving this problem.
OP, have you tried forcing the laptop to auto repair (turning it on and off 2+ times until it starts auto repairing) => Advanced Options => Troubleshoot => Advanced Options => Startup Settings, and then choosing to boot into safe mode to remove the drivers? Alternatively, choosing command prompt instead and trying to uninstall the drivers from the cmd?
Hello! I've actually fixed the problem. My windows was corrupted, so I had to use a boot up usb to install a new windows
So I installed this. Told me to reset. Did that. Now my laptop won't boot. GG.
Hardware/software information
Windows Version: 10
Tablet Driver version: don't know
Tablet model: G640