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haxiomic / firefox-multi-touch-zoom

Smoothly zoom in and out with the multi-touch pinch gesture
MIT License
154 stars 16 forks source link

Fail on 2 key sites #37

Closed esysfound closed 4 years ago

esysfound commented 5 years ago

Not working on New York Times (nytimes.com) or Financial Times (ft.com). The whole point for me. Have set all Firefox pinch zoom settings both as you suggest (empty) or using defaults. No difference.

What can be done? Thanks

haxiomic commented 5 years ago

Hey @esysfound, what happens if you hold shift and scroll down?

Does pinch-zoom work on other websites such as https://bbc.co.uk/news?

I've just updated my version of Firefox and it seems to have stopped the extension working on all websites (including normal pinch zoom in google maps), maybe this is related to your issue – which version of Firefox are you using?

esysfound commented 5 years ago

Hi

Thanks for writing back - as I mentioned am running FF 68.0.1 (64bit) Pinch-well actually 2 figured verticle up and down works for me on Google Maps. but almost nothing else. Not the Beeb.. Shift +scroll only zoom in, cannot zoom out. It is a mess. But Normal (built in) Cntl + and Cntl- works fine.

Shame as your app is really needed.

Let me know if you can sort it.

Sent with ProtonMail Secure Email.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Saturday, August 3, 2019 4:19 PM, George Corney notifications@github.com wrote:

Hey @esysfound, what happens if you hold shift and scroll down?

Does pinch-zoom work on other websites such as https://bbc.co.uk/news?

I've just updated my version of Firefox and it seems to have stopped the extension working on all websites (including normal pinch zoom in google maps), maybe this is related to your issue – which version of Firefox are you using?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

haxiomic commented 5 years ago

Hmm, after a restart it's started working for me, could be a bug in FF 68. Now it's working both https://www.nytimes.com/ and https://ft.com for me

Not being able to zoom out when you scroll the other way is very surprising

Are you running macOS? If not what OS?

To rule out system touch settings, what happens when you try to pinch-zoom on https://maps.google.com from Chrome?

esysfound commented 5 years ago

Maybe you should contact Mozilla? They might explain what may have changed and potentially how to respond so the addon works again?

Sent with ProtonMail Secure Email.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Saturday, August 3, 2019 10:59 PM, George Corney notifications@github.com wrote:

Sounds like the same issue I’m having, I think something has changed in Firefox recently which has disabled the pinch gesture (you should be able to two-finger pinch in google maps (not only two finger scroll) like you can in Chrome

I’ll look into it but at this point I don’t think it’s something I can fix from within the extension

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haxiomic commented 5 years ago

I'm not sure my comment update came through via email – after restarting the pinch gesture is now working for me

Are you running macOS? If not what OS?

To rule out system touch settings, what happens when you try to pinch-zoom on https://maps.google.com from Chrome?

esysfound commented 5 years ago

Hi-no, running Windows.

What do you mean, "restarting"? And are you on Windows or macOS?

Sent with ProtonMail Secure Email.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Sunday, August 4, 2019 11:02 AM, George Corney notifications@github.com wrote:

I'm not sure my comment update came through via email – after restarting the pinch gesture is now working for me

Are you running macOS? If not what OS?

To rule out system touch settings, what happens when you try to pinch-zoom on https://maps.google.com from Chrome?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

esysfound commented 5 years ago

Sorry - yes in Chrome, google maps zooms on pinch (and 2 finger scroll)

running Windows 10 64 bit, newest build 1903

Sent with ProtonMail Secure Email.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Sunday, August 4, 2019 11:02 AM, George Corney notifications@github.com wrote:

I'm not sure my comment update came through via email – after restarting the pinch gesture is now working for me

Are you running macOS? If not what OS?

To rule out system touch settings, what happens when you try to pinch-zoom on https://maps.google.com from Chrome?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

haxiomic commented 5 years ago

If it works in google maps in Chrome and not FF that indicates it's not a system level issue but rather a Windows Firefox issue

I don't have a windows setup with a touchscreen or trackpad to work with

25% of the extension users are on Windows so hopefully we'll have more insight if other people start reporting the same issue

(I'm on macOS, and by restarting I just mean rebooting)